Howard Bellman talks about mediating in stressful circumstances where politics, personality, and/or emotions are high. Gifted mediators combine talent and training to be able to handle those situations in an...
By Howard BellmanFrom Karen Hollett's blog RPM The Reasonable Person Model (RPM, see previous posts) describes the environmental conditions under which people are more likely to "be at their best." The model...
By Karen HollettMy worst mediation was my first mediation. Cause and effect? Maybe, but it had a number of elements I suspect even experienced mediators would have found challenging. Going in, the...
By John N. Greer