Management Blog by Cinnie Noble
Many of us revisit conflicts and other interactions in our heads – and sometimes many times – wishing we had the opportunity to do it again. Things we said and how we said them often haunt us. Try as we might to learn from these incidents, we might still repeat the same sort of behaviour again, with the same or another person. Indeed, it seems, at times, that our learning is short-lived, but the self-blame lingers on.
When you think about it, once conflicts are over it is difficult to revisit them – to explore and sustain the learning. We are relieved they have ended and just want to move on. However, we are likely destined to repeat things we do not learn from or make the changes that will stand us in better stead for the next conflict.
This week’s Conflict Mastery Quest(ions) blog invites you to consider the learning from a specific interpersonal conflict when answering the following questions:
After hours of mediation, the parties have reached a “deal” on the principal issues. The parties want closure. Attorneys begin preparing the written agreement to ensure the deal is clear,...By Karin S. Hobbs