In this episode of the ICODR podcast, Ian interviews Professor Ethan Katsh, the founder of the field of online dispute resolution.
Along with Janet Rifkin, Ethan conducted the eBay Pilot Project in 1999 that led to eBay’s current system that handles over sixty million disputes each year.
With Professor Rifkin, Ethan wrote Online Dispute Resolution: Resolving Conflicts in Cyberspace (2001), the first book about ODR. Since then, he has published numerous articles about ODR and co-edited Online Dispute Resolution: Theory and Practice (2nd ed., 2021).
The frequently mentioned metaphor of technology as a “Fourth Party” was first proposed in Katsh and Rifkin’s Online Dispute Resolution (2001).
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