ICM Overview

The Institute for Conflict Management, Inc. (dba, ICMresolutions) is a NW-based, national provider of dispute resolution, facilitation, mediation, decision-making, team building, and training services. ICM is experienced in the intersection of policy, politics, science, business, and law. Because of our multi-disciplinary approach, we are regularly successful in integrating complex data into processes in an objective, transparent and understandable manner. Our approach combines classic facilitation with the result-oriented tools of mediation to help polarized participants reach consensus. Recent controversial projects have included: a) Clean Diesel Rulemaking, b) Rose Quarter Covers, c) Interstate Bridge, and d) Wildland-Urban Interface Rulemaking.

ICMresolutions helps stakeholders find “resolution,” not just “settlement” where everyone walks away unhappy. We are especially experienced in dealing with time pressured, polarized dynamics that require creative, practical solutions. Our experience as mediators means that when others experience impasse, we explore the “real issues” and find lasting solutions. Our style is practical, focused, interactive, and high-energy. Our trainings and presentations provide the skills necessary to work in today’s challenging environment where conflict is prevalent, and decisions must be made quickly and cost-effectively. Other consultants come to us for advice.

Philosophy: You can either build a relationship & fix the problem or build a case & fix blame.

Core Principles

Our Goal is resolution, not just settlement, where the parties walk away equally unhappy!