How to Control Your Emotions During a Difficult Conversation – Video

Have you been wanting to up-level your negotiation skills and wondering how to control your emotions during a difficult conversation so you can get what you want? From negotiating with government officials to your mom at the holidays, it's important to know how to stay calm during a difficult conversation. Watch this video to learn how to mentally prepare for a difficult conversation so you can get what you want without losing your temper.

 

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Bob Bordone

Bob Bordone, a Senior Fellow at Harvard Law School and the Founder and former Director of Harvard Law Schools Negotiation Mediation Clinical Program. I'm also the Founder and Principal of the Cambridge Negotiation Institute and have written and taught on negotiation, mediation, and conflict resolution for more than 20 years. MORE >

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