A collection of Blaise Pascal’s letters, published in 1657, included a letter that contained the apology, ”Je n’ai fait celle-ci plus longue que parce que je n’ai pas eu le loisir de la faire plus courte.” That is to say, “I wrote a longer letter than usual because I did not have time to make it shorter.” The recently published book, tersely titled How Mediation Works, must have taken the authors quite a bit of time.
The bulk of the non-bulky (111-page) volume is written by three seminal leaders of the ADR movement: Stephen B. Goldberg, Jeanne M. Brett and Beatrice Blohorn-Brenneur. A chapter on “Mediation and the Law” is contributed by Professor Nancy Rogers of Ohio State. The result could be compared to those condensed “…for Dummies” series, except that the precision of thought, clarity of writing and general excellence prompts me to subtitle it “Mediation for Smarties.”
Reading the book is like brushing away cobwebs and seeing a room clearly. The authors start off by distinguishing between “conflicts” – the collision of differing viewpoints – and “disputes” – a subset of conflicts in which one party makes a claim upon another, who rejects it. Then they divide the process of resolving disputes into three broad categories: processes relying on power and coercion (like boycotting a segregated restaurant), processes relying on rights (like appealing to an authoritative decision-maker to apply applicable principles and declare which party should prevail), and processes relying on interests (like engaging to reconcile priorities and effect trade-offs, resulting in an imperfect but acceptable outcome). Then they define mediation as “negotiation with the assistance of a neutral third party.” That gets us to page 7.
In keeping with their rigorous discipline of thought, the authors walk us through the role of a mediator in convening the parties, explaining the process, developing potential resolutions, and concluding the process. In a 17-page chapter worth the price of the entire book they opine on common party-related obstacles during mediation, such as the urge for rights-based vindication, prevarication, or exploitation. And they are admirably frank in the final chapter, titled “So You’d Like to Be a Mediator?” This is, I’m pretty sure, the only mediation book I’ve read that includes in the index the entry “Day job, don’t quit, 104.”
The book is steadfastly mainstream. The authors accept without challenge that a mediator should be “neutral,” for example – a proposition that a great number of sophisticated parties, including Asian disputants and many Western companies, would contest in a number of contexts. It’s a little weak on recent scholarship and resources; the list of recommended mediation demonstration DVDs, for example, is pretty dated, and the suggested reading on impasse-breaking consists of only two items, the most recent six years old. At the same time, aspects are quite contemporary; readers are provided a compilation of ADR blogs that includes this one – evidence of the authors’ profound discernment, if ever I saw it. And the book is available in digital as well as hardcopy format.
Buy several copies of the book. Share it, and give copies as presents to clients, counsel and your mediator buddies. It really is that brief and it really is that good.
Chris Moore describes his position as a mediator to ensure that the parties are in a state to adequately represent their interests in order that the agreement be fair. Example...By Chris Moore
One of my welcome duties at the LEADR conference this week is to conduct a couple of interviews. And I am doing this by a turbo charged video link, as...By Geoff Sharp
Conflict Management Blog by Cinnie NobleIt’s only recently that I heard the term “denialism”, defined by Wikipedia as: “In the psychology of human behavior, denialism is a person’s choice to deny reality, as a way...By Cinnie Noble