Find Mediators Near You:

Head of U.S. Office of ADR Services describes benefits of online dispute resolution

In an interview with Government Computer News, Daniel Rainey, Director of the Office of Alternative Dispute Resolution Services for the U.S. National Mediation Board, makes the case for online dispute resolution (ODR).

Rainey, an internationally recognized authority on ODR, explains how collaborative technology can be used to resolve disputes successfully while saving time and money, as well as to promote online brainstorming and negotiation, streamline the intake process, and facilitate the drafting of agreements once resolution has been reached.

Rainey also discusses the work and upcoming projects of the Interagency Alternative Dispute Resolution Working Group, created to coordinate, promote, and facilitate the effective use of ADR throughout the federal government.

Daniel Rainey | Online system takes a quick route to resolving disputes” is available at the Government Computer News site.

                        author

Diane J. Levin

Diane Levin, J.D., is a mediator, dispute resolution trainer, negotiation coach, writer, and lawyer based in Marblehead, Massachusetts, who has instructed people from around the world in the art of talking it out. Since 1995 she has helped clients resolve disputes involving tort, employment, business, estate, family, and real property… MORE >

Featured Mediators

ad
View all

Read these next

Category

6 Tips to help Manage Conflict at Work

I frequently receive requests to reduce the complexity of conflict management and the TKI Assessment into a few simple “tips” that people can quickly learn and use. I’ve had a...

By Ralph Kilmann
Category

Mediating the Aftermath of Terri Schiavo’s Death

See article by Robert Benjamin: Schindler v. Schiavo: The Real Negotiation for Your Soul Terri Schiavo’s death has dropped from the news. For the family, the news trucks, interviews, and...

By Douglas Noll
Category

Another Look At How The Brackets Work

It’s no secret that I went to Duke Law School and I’m happy to see the Blue Devils advancing through the NCAA Tournament brackets this year, but this isn’t a...

By John DeGroote
×