Social Media- you mean when reporters go for drinks? Honestly, who doesn’t get a little befuddled understanding what social networking is and what it’s good for. Facebook, Twitter and the...
By Dina Beach LynchFeelings and emotions are an integral part of any mediation or negotiation. When I give talks or training on mediations involving money disputes, such as credit-card debt cases (read the...
By Jeff Thompson“Words comprise only about 10 percent of human communication, while non verbal behavior makes up all the rest” (Moore and Yamamoto, 1987). Welcome to the silent world beyond words where...
By Ana Schofield
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