This article contains excerpts from the book "Attractive Communication" by Michael Rooni (Copyright 2012, Publish International, LLC).Even when we believe that the people we are communicating with are being very...
By Michael RooniDisagreements are a part of human nature. As long as people exhibit diverse traits stemming from different experiences, their opinions will differ. And where contrasting views exist, conflict looms. The...
By Jakob VintherThis post was prepared in cooperation with Bogdan Matei. Neutrality is one of the keystone concepts in the mediation process. When the mediator or the parties consider that the mediator’s...
By Constantin-Adi Gavrila