This video is presented as part of Mediate.com’s 25th Anniversary Conference at www.mediate.com/Mediation2020.
Bill Lincoln describes his effectiveness in his first mediation experience, helping to quell a riot in Rochester.
We talk a lot about apology as a means of descalating conflict for the purpose of engaging in successfully mediated settlement conferences and non-mediated commercial negotiations alike. You can bargain with someone...
By Victoria PynchonOn the occasion of the 40th Year Anniversary of the TKI assessment, I’d first like to highlight some of the key features of the TKI that enable people to improve...
By Ralph KilmannConflict resolution is, in theory, quite simple. Yet who among us hasn’t experienced times when our common sense flies out the window and even the most basic skills desert us....
By Gary Harper