The above negotiation tip is sponsored by the acronym ZOPA.
Your mediator should never never never never let the parties believe they’ve reached impasse until the mediator is as certain as she can be that there is no Zone of Potential Agreement.
How does s/he know? Tune in for tips to knowing the mind of your mediator.
Nina Meierding talks about what got her excited about mediation when she first started in the field around 1985. She saw it as a method of turning conflict into a...By Nina Meierding