Facilitation Section


Facilitation Articles


Peter Adler

In Isolation Together

(7/02/18)Peter Adler, Nicole Brodie

Ok, we’ve got a problem: Britain has announced a new Minister of Loneliness.

Phyllis Pollack

Dispute Resolution 101!

(7/02/18)Phyllis Pollack

My husband’s stay in the hospital has taught me a very basic lesson: knowing how to resolve disputes is a necessary tool in every aspect of life, especially in stressful situations such as hospital stays.

Chris Poole

Exciting ADR Developments in China and Hong Kong

(7/02/18)Chris Poole

Navigating the United States’ approach to mediation can be tricky for international firms as there is no uniform approach.

Phyllis Pollack

Not Just Another Set of Lamb Chops!

(6/22/18)Phyllis Pollack

Someone once said to me that while to a butcher a pair of lamb chops is just another set of lamb chops, to a person who has not eaten in a long while, it will be the best meal ever. In sum, it is all a matter of perspective.

Lorraine Segal

Bullied or Mobbed? The Dangerous Search for Vindication

(6/22/18)Lorraine Segal

In the 9 years since I left my own toxic workplace, I’ve coached and consulted with people in all stages of being bullying or mobbed (bullied by a group).

Jan Frankel Schau

A Toddler's Wisdom on Conflict Resolution

(6/15/18)Jan Frankel Schau

The values we share matter more than our differences.

Shirli Kirschner

ADR Forms, Methods and Practices

(6/14/18)Shirli Kirschner

Dispute resolution comes in as many forms as there are people in dispute.

Dan Simon

Why Is Conflict Such a Big Deal?

(6/14/18)Dan Simon

Conflict is a big deal because it affects our two most basic values – strength of self and care of other.

Paul Rajkowski

Responsibility in Mediation: Who has it? - Part 2

(6/14/18)Paul Rajkowski

I love mediation because parties get to probe, understand, make choices, create options and arrive at mutual decisions, saying how they feel about this conflict.

Ryan Compton

Disability Mediation : An Overview

(6/14/18)Ryan Compton

This article is to give an over view of the use of disability mediation and a case study. The article will highlight some of the benefits of utilizing specialist mediators, confidentiality and why disability mediation works.

Phyllis Pollack

“Trusting” the Expert

(6/08/18)Phyllis Pollack

In its Smarter Living section on April 29, 2018, the New York Times posted an interesting article about how our unconscious biases can play tricks on us when it comes to experts.

Jaclyn Donahue

Norms and Nonviolence

(6/08/18)Jaclyn Donahue

This article discusses the impact of gender equality on nonviolent conflict.

Paul Rajkowski

Responsibility in Mediation: Who has it?

(6/07/18)Paul Rajkowski

Mediation is a wonderful process and I love mediation but I do not want to see it get more complicated with “what mediators need to do” kinds of stuff.

George Siedel

BATNAs: A Practical Tool for Mediators and a Risk

(6/04/18)George Siedel

Understanding BATNAs is especially important in mediation because they provide disputing parties with power.

Patrick Mastronardo

Mediator Ethics: The Quest for Justice LEP Litigants and Bilingual Mediation

(6/04/18)Patrick Mastronardo

This article discusses the ethics behind a mediator acting as a translator and drafting an agreement when there are dual languages.

Cinnie Noble

Being Good to Ourselves When in Conflict

(5/25/18)Cinnie Noble

Interpersonal conflict is often deflating. Our egos, self-esteem, confidence, mood and other parts of us can all be negatively influenced when we are in dispute.

Dick Harris

The Dissing of Civil Discourse pt. 2

(5/25/18)Dick Harris

The idea of civility must be built upon standards of conduct towards others and a willingness to accept the consequences for your words.

Olatunji Oniyaomebi

Everything Is Important, Still Nothing Is Important

(5/25/18)Olatunji Oniyaomebi

This article discusses using socially constructed realism to break through anchored positions in mediation.

David Larson

ODR for All: Digital Accessibility and Disability Accommodations in Online Dispute Resolution

(5/22/18)David Larson, Lainey Feingold

The promise of online dispute resolution (ODR) depends on accessibility.

Rae Steinbach

How to Take a Scientific Approach to Improving Employee Productivity

(5/21/18)Rae Steinbach

Although our digital devices have certainly made life more convenient, they’ve also made it more fast-paced.

Tim Hicks

Embodied Conflict - Chapter II. The Neural Encoding Function

(5/14/18)Tim Hicks

Embodied Conflict presents the neural encoding function in layman’s terms, outlining seven key characteristics and exploring their implications for communication, relationship, and conflict resolution.

Peter Adler

The Mann Gulch Fire

(5/14/18)Peter Adler

I follow the choroeographies and patterns of the craft we call conflict management, but every once in a while I help people really step out of the proverbial box they are in and discover (or stumble on) a peculiar new solution that seems to fit perfectly. Those are the golden moments I live for.

Phyllis Pollack

The Need For Preparation!

(5/11/18)Phyllis Pollack

Several times in the past, I have discussed the need for each party to prepare for mediation for it to be successful.

Tim Hicks

Introduction to Embodied Conflict: the neural roots of conflict and communication

(5/07/18)Tim Hicks

Embodied Conflict presents the neural encoding function in layman’s terms, outlining seven key characteristics and exploring their implications for communication, relationship, and conflict resolution.

Tammy Lenski

This Common (but faulty) Reasoning Leads to Bad Decisions

(5/04/18)Tammy Lenski

We like to think of ourselves as rational beings, and yet we act irrationally in all sorts of ways.

Click here for MORE ARTICLES