Facilitation Section


Facilitation Articles


Meredith Richardson

Choose the Road Less Traveled in Conflict

(10/04/19)Meredith Richardson

Are you stuck in a rut in your relationship with someone?

Susan Raines

What I Wished I Had Known: Lessons from Mediation and Life

(10/03/19)Susan Raines

After more than 16,500 mediations inside and outside of the court system, dozens of organizational interventions, executive coaching, and overall collaborative problem solving, I have learned some hard lessons about what works and what doesn’t.

Cinnie Noble

Change the Frame: The Picture Changes

(9/30/19)Cinnie Noble

How have you framed your conflict?

Steven Goldman

Why Mediation, Why Me?

(9/30/19)Steven Goldman

Why should I choose mediation to deal with conflict?

Amy Robertson

WorkPeace: Get Curious

(9/30/19)Amy Robertson

If you work in Human Resources or manage employees then you will no doubt be involved with resolving conflict at your workplace.

Jonathan Rodrigues

TED talk- Did Your Lawyer Mention Multi-door Dispute Resolution System?

(9/29/19)Jonathan Rodrigues

33 million cases are pending in the courts of India as of 2019--what is the answer?

Maria Simpson

Talking About Conflict

(9/20/19)Maria Simpson

Why would team members want to discuss a sensitive member with someone they don't know?

Susan Yates

Characteristics of Quality Court ADR Programs

(9/20/19)Susan Yates

What characteristics do you think are shared by quality court ADR programs? I took a swing at a list here. What would you add? Change?

Jonathan Rodrigues

Reintroducing Mediation To Millennial India

(9/20/19)Jonathan Rodrigues

For mediation to flourish into the future, mediation practitioners and lawmakers in India need to rethink the nation’s policies and strategies in promoting mediation to a generation of millennials.

Bruce Edwards

A Dent in the Universe

(9/16/19)Bruce Edwards

What have we learned from the mediators working tirelessly to promote the institutional and cultural changes necessary to implement mediation within their home countries?

Peter Adler

Disputing at a Panchayat Meeting

(9/14/19)Peter Adler

When I was twenty-two years old, I did a two-year stint as a Peace Corps Volunteer. Here is a brief account of a dispute resolution meeting with a local governing council called the panchayat.

Laura Tarcea

Effective Communication Makes for Optimal Mediation - Part 1

(9/13/19)Laura Tarcea

This article is a look at the implications of communication skills in the context of family mediation and recommendations.

Gerry O'Sullivan

The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes

(9/13/19)Gerry O'Sullivan

Mediators need to formulate and ask incisive questions that challenge entrenched thinking and shift perspectives.

Cinnie Noble

Three Sides to Every Story

(9/12/19)Cinnie Noble

When we talk about an interpersonal dispute between two people, we commonly say there are two sides to every story – the other person’s version of events and issues and our own.

Hiro Aragaki

The African Promise

(9/12/19)Hiro Aragaki

Diversity in ADR is an important topic of late.

Arran Heal

How to Really Stop Discrimination by Class

(9/12/19)Arran Heal

Discrimination is a tightening net of issues and demands around HR.

Anthony Jackson

Seasoned Mediator Interview - Anthony Jackson

(9/09/19)Anthony Jackson

Advanced mediator discusses interpersonal communication in this Toastmasters interview.

Ronald S. Kraybill

Homework on Conflict Styles

(9/06/19)Ronald S. Kraybill

Life spares none from conflict. But unfortunately the word has not yet reached the schools that train professionals.

Phyllis Pollack

Framing, Process, and Empathy: How important they really are!

(9/06/19)Phyllis Pollack

"Although the mediation lasted an entire day, it did not settle. Why? There was no framing, process or empathy."

Jennifer Shack

Do Parties Trust Mediators When They’re Not in the Same Room?

(9/06/19)Jennifer Shack

Trust in an experienced mediator is the same whether a mediation participant interacts with that mediator via video or face-to-face, according to recent research.

Jacqueline Burnett-Brown

Minding Your Tongue: How to Recover from a Slip and Fail

(9/06/19)Jacqueline Burnett-Brown

Whether it is a minor slip of the tongue or an entire foot in the mouth, either can lead to some uncomfortable moments followed by the instinct to explain what was “really meant.”

Susan Podziba

Susan Podziba Interview - The Future of Mediation and Negotiation in Our Culture, Politics and Society

(9/05/19)Susan Podziba

This is an interview with Susan Podziba, where she discusses how her life has been aimed at resolving public policy disputes and finding the virtue in our society.

Samuel Dinnar

Harvard Shares Five Tips for an Experienced Mediator

(9/04/19)Samuel Dinnar

Harvard Negotiation Institute’s Samuel Dinnar shares his recommendations.

Chinwe Egbunike-Umegbolu

The Linctus of Choosing a Mediator - Part 2

(9/03/19)Chinwe Egbunike-Umegbolu

Mediation is now the toast of the day in America, Canada, Australia, the UK and many parts of the European Union. The developing economies of the world are now exploring this medium of dispute resolution.

Cinnie Noble

Conflict: Blown Out of Proportion

(8/30/19)Cinnie Noble

It happens, at times, that our conflicts get blown out of proportion.

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