Does Mediation Make Us Better?

The prevailing measures of the success of mediation have largely focused on rates of settlement and satisfaction while overlooking the capacity-building goals expressed by many mediation advocates. I address this through empirical study of the effects of mediation on participant capacity at two community mediation organizations in Toronto. I find that mediation has the potential to build participant capacity, but in the majority of cases, it does not have these lasting effects on participants. Based on these findings I conclude that mediation advocates should scale back and reconceptualize, though not entirely abandon, their claims about the capacity-building potential of mediation.

Full article available here.

                        author

Heather Pincock

Dr. Heather Pincock is an Assistant Professor of Conflict Management at KSU. Her research is broadly concerned with theories of democracy and citizenship, and her work examines how both citizens and the state seek to manage everyday conflicts in ways that conform to, reinforce, and challenge democratic values of autonomy,… MORE >

Featured Mediators

ad
View all

Read these next

Category

Belgrade Combating Fear Project

Project MOST, of the Centre for Anti-War Action, in Belgrade, Yugoslavia, has been active in helping citizens overcome the trauma of war as a necessary first step towards breaking the...

By Paul Wahrhaftig
Category

Reflections on the State and Future of Commercial Arbitration

In Part One of this series, Disputing highlighted a portion of Pepperdine University School of Law Professor Thomas Stipanowich’s research paper entitled “Reflections on the State and Future of Commercial...

By Beth Graham
Category

ACR Taskforce on Safety: Recommended Guidelines — Part 1 in Series

ACR Taskforce on Safety in ADR Association for Conflict Resolution: Taskforce on Safety in ADRADR Safety Planning: Recommended Guidance See Part 2 hereI. IntroductionA. Purpose of the Taskforce The Association...

By Stephen Kotev

Find a Mediator

X
X
X