Northern Virginia Mediation Service and the DC Chapter of theAssociation for Conflict Resolution present: 
Crucial Conversations Training
Studies show that the inability to discuss a problem can be more destructive than the problem itself. Whatever the issue–poor productivity, declining quality, lack of teamwork or strained relationships–it’s likely that you’re experiencing the effects of a poorly held crucial conversation.
What is a Crucial Conversation?
A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. Crucial conversations happen every day, yet very few people ever take the time to learn to hold them well. Master Crucial Conversations Skills and improve success. It’s that simple.
Crucial Conversations Training
The award-winning Crucial Conversations Training teaches the skills to build relationships while candidly discussing even the toughest issues. You and your team will learn to surface the best ideas, make important decisions, and then act on your decisions with unity and commitment, resulting in greater alignment, agreement, and productivity.
Enroll in this Crucial Conversations Training today at a substantially reduced training fee!  Don’t miss this great opportunity! 
Course Details
Date: Monday, July 12th
*** Please register by June 25th***
Time: 8:30am – 5:30pm
Location: Institute for Conflict Analysis and Resolution, 3330 N. Washington Blvd, Truland Building, Room 555, Arlington VA 22201
Thanks to the DC ACR’s sponsorship, you can now attend for the low cost of $275! (or $225 for DC ACR members)
To Register: please contact Sally Moreland at 703.865.7261 or at