CMP Resolution Blog by Lesley Allport and Katherine Graham.
This video produced by CMP Resolutions quickly describes a sample grievance process.
The Covid-19 pandemic has caused tensions to rise in all parts of life, making customer service, especially in restaurants, more unbearable and exhausting than ever. And as employees across the...
By Yvette DurazoThis article was originally published on the Kluwer blog here.Mediation: “The insertion of a human buffer between people who need assistance to interact with each other.” This definition speaks to...
By Greg RooneyFrom John DeGroote's Settlement Perspectives“In 60 days . . . you will know 80 percent of what you will ever know about a case.” PD Villareal’s quote was critical to...
By John DeGroote
With the purchase of a Featured Membership, you will be shown on the front page of Mediate.com to web site visitors from your city and region (“state” if you are in the USA). You may appear in more than one city/region by purchasing additional locations.