Commercial Mediation Articles
“Joint sessions are a waste of time,” said the judge conducting a mediation in which I was representing one of the parties.
In 2016, the Association of Canadian College and University Ombudsperson commissioned, "a project to explore and portray in its various guises the work carried out by ombuds offices, with the aim of achieving some clarity on its impact on Canadian colleges and universities."
As conflict management coaches it is common that we witness our clients encounter blocks during the course of our engagement.
(12/29/17)Ronald S. Kraybill
Good relationships rarely happen by chance. They happen by choice, when people choose to do stuff that facilitates friendship and connection.
I recently did some consulting at a non-profit, and witnessed a bully very much like one of the (Division chair) managers who made my life a misery when I was a tenured professor.
Letting go of resentments is a powerful tool to help you survive and heal from workplace bullying.
(12/15/17)Michael A. Zeytoonian
Family business succession can be joyous when there is a succession plan. But when there’s no plan in place, it can be anything but joyous.
This is the complete interview by Robert Benjamin with Jim Coben, long-time former director of the Hamline University Conflict Resolution Program, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
Finally discover how to quantify the direct and hidden Costs of Conflict.
This is the complete interview by Robert Benjamin with Michelle LaBaron, a leading expert on cross cultural dispute resolution issues, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
The ABA Section of Dispute Resolution Task Force on Research on Mediator Techniques recently released an excellent report really worth reading.
Those of us who have survived workplace bullying or mobbing (bullying by a group) know how awful and traumatizing it is.
As they say, if two people always agree, one of them is unnecessary.
(11/17/17)Michael A. Zeytoonian
The opposition in disputes is not “the other side”, because I don’t see a workplace in terms of having two sides – employees vs. employers.
An article published simultaneously by the Journal of the International Ombudsman Association and the California Caucus of College and University Ombuds examine the work of Ombuds and other conflict resolution experts
This is a review of the book Lawyer Negotiation: Theory, Practice and Law, by Jay Folberg and Dwight Golann.
In a world where international commerce and cultural exchanges continuously progresses, disputes are unavoidable. Solving these cross-jurisdictional disputes through litigation is painfully long.
When we’ve put in effort to solve a problem, we want our solution, decision, or agreement to have every chance at long-run success.
(11/06/17)F. Peter Phillips
In addition to the usual high level of discourse and the unparalleled opportunity to meet new friends and keep the old, this particular Forum offered the additional opportunity to reassess the extraordinary richness of Singapore as a world center for international commerce and commercial dispute resolution.
Many incorrectly associate “active listening” with aggressive listening, where we constantly search for a slip up or error upon which we can pounce.
(10/06/17)Ronald S. Kraybill
Isolation and polarization are big threats today.
The use of mediation in resolving consumer disputes has always been a subject of curiosity, generating much debate.
(9/29/17)Stephen Kotev, Patricia Porter
Got Conflict? Are you a worker taking on short projects or “gigs?”
When I get a call about workplace conflict, I often find that these 4 things are true.
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The article is about general foundations and principles of family
conflicts in relationship to mediation focus. The
overall article is a summary study in 10 steps for family conflicts
through mediation process.