Comments: Interview With David Lipsky-Part 1
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Thomas Bartels TBartel1@ci.tucson.az.us 01/26/01
I especially like your comments about a systems approach
to ADR. I'm an active volunteer employee mediator in an
employee mediation program for city government
employees. The program is now 3 years old. Initially,
we had interest in establishing just a mediation
program, but now have evolved into doing group
interventions and small group facilitations. I agree
that the the more options that are provided in an ADR
program, the better.
While our caseload has waned, I think it interesting
that the program evolved to meet the needs expressed by
management and employees for its services.
What we're finding out is that to provide those
services, the program does in fact incur additional
costs in training and consultation. My personal goal is
that I'd like to see the program evolve to a systems
approach, providing a complete ADR program including an
ombudsman office, mediation program, facilitations,
grievance procedures, and partnership with the unions.
Thanks for a very good article.