Comments: When We Listen, People Talk
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David Bogan, Auckland NZ firstname.lastname@example.org 11/13/02
When we listen, people talk
I would just like to add my support to Mr Ahrens in this article - the most valuable continuous mediation training I have received comes from working as a telephone consellor for Lifeline - a voluntary agency dealing with everything from boredom to suicide - the common denominator is that you learn that by carefully listening and reflecting to people, and gently challenging them, - they manage to solve their own problems - and the listening application has huge benefits in running a successful mediation business.