Conflict Coaching Section


Coaching Articles


Kenneth Cloke

Mediation and the Evolution of Democracy: Inventing Interest-Based Responses to Lying, Demagoguery, and Fascism

(10/08/21)Kenneth Cloke

Nearly 2500 years ago, Plato warned that “Dictatorship naturally arises out of democracy, and the most aggravated form of tyranny and slavery out of the most extreme liberty.” Why should this be the case?

Cinnie Noble

"Never Ruin an Apology with an Excuse"

(9/27/21)Cinnie Noble

This quote by Kimberly Johnson is a good one to consider when it comes to asking forgiveness, giving an apology, and otherwise trying to make amends.

Cinnie Noble

Beyond Mediation: Conflict Coaching

(8/12/21)Cinnie Noble, Patricia Porter

Conflict coaching, also known as conflict management coaching, is a one on one process in which a trained coach supports clients to strengthen their conflict competence, including their confidence and comfort to engage more effectively in their interpersonal disputes. This process may also be used for pre-mediation to prepare parties to participate more effectively in the mediation process or to prepare for any facilitated dialogue/discussion.

Michael Lang

Online Mediation Training - Mentoring & Consultation Best Practices

(8/07/21)Michael Lang

The term “Mentor” been commonly used to include guide, champion, teacher, supervisor. Today because we inherited many traditions of mentoring practices, we continue to use the term broadly while also attempting to give it somewhat more definition in terms of mediation and related professional practices.

Donna Silverberg

Effective Online Mediation Training For Public Policy And Large Group Mediators

(8/05/21)Donna Silverberg

At the request of Mediate.com, a small group of US-based public policy and large group mediators/mediation trainers met online during the winter/spring of 2021 to consider best practices and ideas to enhance online training and practice. This report summarizes our ideas and recommendations for ourselves, our colleagues and Mediate.com.

Cinnie Noble

Do You Model Conflict Competence?

(7/02/21)Cinnie Noble

“Setting an example is not the main means of influencing others; it is the only means.” ~Albert Einstein

Clare Fowler

Full Video Now Posted of Forum on Online Mediation for Youth and Schools

(6/03/21)Clare Fowler, Jonathan Rodrigues

How can we best support the development of online mediation and online mediation training for youth and in our schools?  This Youth and Schools 2-hour Forum builds upon the 2-day "Young Minds, Global Voices Online Conference." 

Forrest (Woody) Mosten

Full Video Now Posted of Forum on Interdisciplinary Collaborative Practice, Coaching and Limited Scope Representation

(5/18/21)Forrest (Woody) Mosten, Brian Galbraith

What can mediators learn from the online experience of other collaborative dispute resolution professionals? How do we best integrate online mediation with conflict & life coaching, collaborative practice and limited scope representation?

Jonathan Rodrigues

New Mediators' Guidance from Youth Conference

(5/18/21)Jonathan Rodrigues, Clare Fowler, Maria Apostolidou, Ilan David Bass, Amee Dharamshi, Melanie Koch, Nisshant Laroia, Benjamin Lutz, Gwendolyn Myers, Olivia Chisom Osuala, Lydia Ray, Sumhiya  Sallay, Jay Patrick Santiago, Salman Shaheen

This article summarizes the Young Minds, Global Voices Conference. This conference was sponsored by Mediate.com in an effort to hear from newer mediators. These 6 sessions comprised up and coming thought leaders from around the globe, forming a brain trust for how to create peace in ourselves, our community and our world.  

Colin Rule

Full Video Now Posted of Forum on Standards, Ethics & New Technologies for Online Mediation

(5/08/21)Colin Rule

Join colleagues from around the world for Mediate's Forum on Standards, Ethics & New Technologies for Online Mediation. Among the featured presenters are Colin Rule, Leah Wing, Dan Rainey and Melissa Kucinski.

Gregg Relyea

Conflict Resolution in the Time of COVID-19--Voices from Seven Continents of the World: Antarctica

(8/05/20)Rory O'Connor, Gregg Relyea

In this time of plague, there is a renewed sense of the value of connection and cooperation.

Andrew Kitchenham

Conflict Coaching: Seven Essential Questions

(7/31/20)Andrew Kitchenham

This article presents Bungay Stanier’s seven essential questions to focus on in a conflict coaching situation.

S Kushi

The Delhi Pact, 1950: Negotiating to Not Wage War

(7/28/20)S Kushi

This article critically analyses the various flaws in the 6-day negotiation that took place between the Indian and Pakistani Government with respect to the Liaquat-Nehru Pact. It throws light on the fact that though this negotiation wasn't principally ethical or viable but was very much required to save the world from becoming a spectator to yet another war.

The Complete Seven Keys to Unlock Mediation

(7/01/20)

The complete compilation of all 7 Keys to Unlock Mediation's Golden Age.

Marvin E. Johnson

Advice to Aspiring Mediators

(6/23/20)Marvin E. Johnson

Marvin Johnson provides advice he would give to those wanting to come into the field: one must like people, have flexibility and patience, timing and intuition.

Celeida Maria Celentano Laporta

COVID-19 World Disorder and Reflection for Conflict Management with the Use of ODR Platforms

(5/17/20)Celeida Maria Celentano Laporta

A new order of social coexistence, consumption, work, family model, resulting from a revolution caused by the invisible enemy COVID-19.

Clare Fowler

Introducing Clients to Zoom Videoconferencing

(3/31/20)Clare Fowler

This video can be sent to clients who will be meeting online, familiarizing them with the process, and discussing confidentiality concerns.

Sue Bronson

Reflective Practice: In Their Voices Video Conversation Project - Interview with Sue Bronson

(3/20/20)Sue Bronson

Mediator Sue Bronson doesn't rest upon the familiar, but takes what she knows and applies it in new innovative ways. In this 44 minute video, Sue and Michael Lang discuss screening techniques.

Carrie Gour

What Is A "High Conflict Divorce," Anyway?

(2/14/20)Carrie Gour

Kathleen Wells, lead partner at Wells Family Law shares how to identify a high conflict personality, the characteristics of a typical high conflict divorce file, and suggestions on how clients can best manage both.

Sarah Ater

Did You Just Relinquish Control?

(12/27/19)Sarah Ater

This article shows how mediation can be used to intervene in early or advanced stages of conflict.

Charity Burke

Don’t Rely on Peer Mediation to Resolve Bullying in Schools

(12/06/19)Charity Burke

One way schools can equip students with the skills to address conflict is through peer mediation.

Joanne Kilgour Dowdy

A Teacher’s First Mediation Experience Over One Semester

(10/18/19)Joanne Kilgour Dowdy

This story unveils my initial exposure to the mediation process through the intakes done weekly for students experiencing conflict in a college setting. Over the course of a semester it becomes evident to me that learning to do intakes properly is important to successful mediation.

Maria Simpson

Trust At Work

(9/30/19)Maria Simpson

Brush up on your workplace conflict resolution skills--and build up some trust in your employees.

Cinnie Noble

Wrong Side of the Bed

(7/19/19)Cinnie Noble

Sometimes I wake up in a cranky mood-am I the only one?

Cinnie Noble

At the End of Our Rope

(7/05/19)Cinnie Noble

There are times we become so frustrated with a conflict that we feel spent – that the dynamic and its resolution are insurmountable.

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