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Mediators can do well by doing good, even in a recession

Charles Green, author of the excellent (I just finished it) Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term Relationships, recently blogged some ideas for trustworthy and future-thinking ways...

By Tammy Lenski
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Assessing “Looking Good”​ or Actual Behavior?

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change, transformation, and consciousness. Please subscribe to never miss an article. In the...

By Ralph Kilmann
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It’s the Principle!

“It’s not about the money, it’s about the principle of the thing!” “I would rather pay my lawyer $250,000, than pay that scum a dime!” “I want them to hurt....

By Douglas Noll
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