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Mediators can do well by doing good, even in a recession

Charles Green, author of the excellent (I just finished it) Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term Relationships, recently blogged some ideas for trustworthy and future-thinking ways...

By Tammy Lenski

Assessing “Looking Good”​ or Actual Behavior?

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change, transformation, and consciousness. Please subscribe to never miss an article. In the...

By Ralph Kilmann

It’s the Principle!

“It’s not about the money, it’s about the principle of the thing!” “I would rather pay my lawyer $250,000, than pay that scum a dime!” “I want them to hurt....

By Douglas Noll