Category: Workplace

Ombudsman vs. Mediator author.

Ombudsman vs. Mediator

Howard Gadlin discusses the difference between a mediator's role and an ombudsman's role. Ombudsman uses mediation as a tool, but...

By Howard Gadlin
Cost of Workplace Conflict author.

Cost of Workplace Conflict

We spend a LOT of time at work. According to a study cited by MacKay, J. (2019, May 8) 94%...

By Kathleen Kauth
Conflicts in the ‘Family’ Work Environment author.

Conflicts in the ‘Family’ Work Environment

When work treats you “like family” Starting in the 1990's businesses began to use the concept of a work place...

By Kathleen Kauth
How to Manage Conflict at Work: The Argument for Utilizing Emotional Intelligence author.

How to Manage Conflict at Work: The Argument for Utilizing Emotional Intelligence

Pollack Peacebuilding by Jeremy PollackIf you are, as they say, a left-brained person, you may find it difficult to manage...

By Emma Hartman
Don’t Rely on Peer Mediation to Resolve Bullying in Schools author.

Don’t Rely on Peer Mediation to Resolve Bullying in Schools

As students are settling into their school routine, some may not be as settled. School can be a place where...

By Charity Burke
New Horizon for International Commercial Mediation: The Singapore Convention author.

New Horizon for International Commercial Mediation: The Singapore Convention

On August 7, 2019 a new horizon dawned for international commercial mediation. Forty-six nations signed a United Nations sponsored agreement...

By Stanley Santire
Positive Conflict in the Workplace: When Disputes Have Business Perks author.

Positive Conflict in the Workplace: When Disputes Have Business Perks

Pollack Peacebuilding by Jeremy PollackConflict is something we typically try to avoid, especially when we’re talking about business environments. Conflict...

By Vanessa Rose
Why Mediation Should be Part of Health and Wellness author.

Why Mediation Should be Part of Health and Wellness

CMP Resolution Blog by Lesley Allport and Katherine Graham.By the time workplace disputes have reached the attention of Employee Relations,...

By Arran Heal
Mediation vs. Arbitration vs. Litigation: The differences you need to know about in business author.

Mediation vs. Arbitration vs. Litigation: The differences you need to know about in business

As a business owner, it’s extremely important to familiarize yourself with dispute resolution and the processes you need to take...

By Jamie Costello
Suggestions for Team Leaders author.

Suggestions for Team Leaders

From Maria Simpson's Two Minute TrainingsWhether you’ve just received your first team leadership assignment or have been doing this for...

By Maria Simpson
Feelings and Conflict at Work author.

Feelings and Conflict at Work

Conflict Remedy Blog by Lorraine SegalWe have to make room for feelings and conflict at work. People frequently have a lot...

By Lorraine Segal
It Ain’t My Fault: How Best to Manage Workplace Conflict author.

It Ain’t My Fault: How Best to Manage Workplace Conflict

Sean and Jason* have worked together for years. More often than not, they’ve worked at the same level in the...

By Amy Robertson
Trust At Work author.

Trust At Work

Two Minute Training by Maria Simpson If trust is so important to a team’s and a leader’s success, what exactly...

By Maria Simpson
WorkPeace: Get Curious author.

WorkPeace: Get Curious

From Amy Robertson's blog on WorkPeaceIf you work in Human Resources or manage employees then you will no doubt be...

By Amy Robertson
Seasoned Mediator Interview – Anthony Jackson author.

Seasoned Mediator Interview – Anthony Jackson

TV Toastmasters features interesting interviews with fascinating people. In this episode Beth Genly discusses dispute resolutions with Anthony Jackson, Alternative...

By Anthony Jackson
Why Your Leadership Style May Be the Source of the Conflict author.

Why Your Leadership Style May Be the Source of the Conflict

Does your workplace face recurring issues like high turnover or disgruntled employees? Is office motivation low? If so, it's time...

By Kayla Matthews
The Craziness of Workplace Mobbing author.

The Craziness of Workplace Mobbing

Conflict Remedy Blog by Lorraine SegalWorkplace mobbing can make you feel crazy. Mobbing, also called bullying by a group, is...

By Lorraine Segal
The Best Ten Minutes You’ll Spend All Day author.

The Best Ten Minutes You’ll Spend All Day

It was the breakthrough that we had been looking for. We had been talking for about forty minutes and my...

By Jason Dykstra
What Happens if Employers Have to Prove They’re Not Discriminating? author.

What Happens if Employers Have to Prove They’re Not Discriminating?

CMP Resolution Blog by Lesley Allport and Katherine Graham.Employers aren’t afraid to discriminate – because they know it’s unlikely they’ll...

By Arran Heal
An Alternative for the Small Business Owner author.

An Alternative for the Small Business Owner

From Denise French's BlogThe small business owner in divorce faces unique challenges that other, regular W2 employees don’t. A business owner’s...

By Denise French, MAFF, CVA, CDFA, CRPC
Follow the Platinum Rule in Diverse Workplaces author.

Follow the Platinum Rule in Diverse Workplaces

Conflict Remedy Blog by Lorraine Segal The Platinum Rule is better than the Golden Rule at work, because not everyone...

By Lorraine Segal
Can’t Employers Live Without Gagging Orders? author.

Can’t Employers Live Without Gagging Orders?

Employers’ use of non-disclosure agreements (NDAs) is destroying lives, says Maria Miller MP. As chair of the Women and Equalities...

By Arran Heal
Ever Wondered What it’s Like to Train as a Mediator? author.

Ever Wondered What it’s Like to Train as a Mediator?

CMP Resolution Blog by Lesley Allport and Katherine Graham.Are you looking to carry out workplace mediations? Not sure what the...

By Matt Giblin
Four Tips to Navigate a Difficult Conversation at Work author.

Four Tips to Navigate a Difficult Conversation at Work

Conflict Remedy Blog by Lorraine SegalAlthough you can’t control the outcome of a difficult conversation or meeting at work, you...

By Meredith Richardson
Effectively Managing Communications With Employees   Generally–And In Workplace Investigations author.

Effectively Managing Communications With Employees Generally–And In Workplace Investigations

Imagine this:  As you are conducting an internal investigation of an employee complaint, you get the distinct impression that your...

By Gregg Relyea
Three Common Ways Conflict Shows Up in Organizations author.

Three Common Ways Conflict Shows Up in Organizations

Conflict Remedy Blog by Lorraine SegalRecently, I was called in to consult with the board of a volunteer service organization...

By Lorraine Segal
Cognitive Bias’ in the Workplace author.

Cognitive Bias’ in the Workplace

Over the past twenty years, I’ve been employed by the County of Los Angeles. And through hard work and some...

By Monica Brown-Coleman
Enlisting the Involvement of Organizational Ombuds to Resolve Workplace Conflicts at Public Schools in Hong Kong author.

Enlisting the Involvement of Organizational Ombuds to Resolve Workplace Conflicts at Public Schools in Hong Kong

The incident In early March this year, a teacher who was in dual capacity of a school librarian and Chinese...

By Jody Sin
Avoiding a Conflict Debt at Work author.

Avoiding a Conflict Debt at Work

Conflict Remedy Blog by Lorraine SegalConflict debts at work are hard to pay down It is natural and human to...

By Lorraine Segal
Two Things About Negotiating author.

Two Things About Negotiating

From Maria Simpson's Two-Minute Trainings listservHave you ever heard yourself say (or think) something like,“Wait. No. Actually I didn’t mean...

By Maria Simpson

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