Category: Workplace

JAMS ADR Blog by Chris PooleFrom health and safety concerns of the COVID-19 pandemic, to systemic discrimination issues amidst the...

President John F Kennedy was visiting NASA headquarters for the first time in 1961. As he walked along, he introduced...

Pollack Peacebuilding by Jeremy PollackSummary of: Novikova-Kalita, E., Ermasova, N. and Gluchova, M. (2020). Conflicts and stress management. Global Encyclopedia of...

The structure and setting of dialogue sessions matter greatly in enabling better decision-making and outcomes. Poor preparation and facilitation can lead...

Probably every student and instructor has had difficult challenges this year accommodating to the routines needed because of the pandemic....

Introduction Given California’s strict Labor Code and discrimination laws, it is experiencing a flood of employment cases and mediations.  ...

Introduction When faced with threatened or filed litigation by current or former employees, many companies never consider alternatives to expensive...

In this video series, Michael Lang interviews mediation practitioners about how to have a reflective instead of a reactionary practice. ...

As someone who represents employers, I’ve long been a proponent of arbitration as a way to limit exposure to employment...

Susan David, psychologist and author or the book ‘Emotional Agility’ states that organisations need to get comfortable with uncomfortable emotions...

Pollack Peacebuilding by Jeremy PollackPracticing effective communication is one of the most impactful ways to prevent conflict in the workplace....

The voice on the helpline message for the Bar Association of San Francisco’s (BASF) Conflict Intervention Service quaked with fear:...

Editorial Note: Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s...

Editorial Note: Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s...

Online Dispute Resolution Pioneer Colin Rule Named Mediate.com CEO Former eBay and PayPal Exec to Focus on Global Expansion and...

What a sad flop it was. Jean’s effort to apologize to Doug at the start of their facilitated session went...

Facilitation can be an invaluable tool to promote a positive work environment and prevent escalation of employment disputes. In contrast...

Author's Note: During these times, it is difficult to focus on anything but day-to-day concerns. The author wishes to acknowledge...

This was conflict resolution blasphemy. As my client shared her story - for the fourth time - about how a...

“You wouldn’t negotiate with Hitler, would you?” was Michelle’s response to my invitation to help her address some long brewing...

This is an interview by Dr. Clare Fowler, current Mediate.com Managing Editor, with John Ford, the first Mediate.com Managing Editor...

This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.  Links to downloadable / embeddable video here....

JAMS ADR Blog by Chris PooleThe old curse disguised as a blessing “may you live in interesting times” is showing...

“Our restaurant needs to either close or move to take-out, and we can’t agree what to do. Can we mediate...

CMP Resolution Blog by Lesley Allport and Katherine Graham.Workplace conflict can’t be, ignored, cancelled or put on hold. And there...

From the Chris Sheesley newsletter at InAccordnw.comThe infamous meeting all those months ago teetered on the brink of actual violence....

Mediation and Business Consulting by Kathleen Kauth. Have you ever worked with someone who came across as angry all the...

JAMS ADR Blog by Chris PooleWe live in a connected world with intricate networks of supply chain and service relationships...

This is the complete interview of Howard Gadlin by Robert Benjamin.

CPR Speaks BlogRecently, there have been reports in the news relating to the International Institute for Conflict Prevention and Resolution’s...