Conflict is inevitable in the workplace. However, that does not mean that we cannot work to prevent unproductive behavior that...
By John FordSince the September 11 terrorist attacks, we have seen compassion and respect for people of all faiths, races, and national...
By Managing EditorThere seems to be great appeal at the present time, for consultants and organizational behavior specialists to advocate a "holistic"...
By Jon LindenTeam members work in increasingly diverse environments: in terms of age (there are more older workers), gender (there are more...
By John FordThis article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier....
By Bob DelaneyOriginally published (in part) in the Canadian HR Reporter on September 24, 2001. Reprinted with permission.David has been a senior...
By Cinnie Noble1. Policy. To assure a work environment that is conductive to the delivery of high quality patient services, VISN X...
By Department of Veteran Afffairs VAIncreasingly organizations are making use of mediation to resolve disputes between employees. Whether mediation is offered by an internal peer...
By John FordPermission to publish Chapter 1 of Conflict Resolution has been granted by The McGraw-Hill Companies.Is This a Conflict? Seamus is...
By Daniel DanaThis article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier.It...
By Shawn SmithAn ideal approach to conflict management in the workplace is an integrated one. Very few, if any, organizations can boast...
By John FordThe number of lawsuits filed by employees has risen dramatically since the passage of the Civil Rights Act of 1991...
By Andrew ColskyOriginally published in 62 OHIO ST. L.J. 11 (2001).I. Introduction Over the years, the United States Equal Employment Opportunity Commission...
By Paul Steven MillerAn earlier version of this article was published in the Los Angeles Daily Journal. It was presented in its current...
By Sara AdlerWilliam Ury starts the first chapter of his book, The Third Side, with an old Irish saying: “Is this a...
By John Ford, John HelieThis article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier.Alternative...
By Bob DelaneyFull PDF Version Introduction. The subject of the document is confidentiality, which is a critical component of a successful ADR...
By Federal Alternative Dispute Resolution CouncilFull PDF Version April 13, 2001 The Honorable Daniel K. Akaka Ranking Member, Subcommittee on International Security, Proliferation, and Federal...
By United States General Accounting Office GAOI. CITIZEN-TO-CITIZEN DISPUTES Alternative dispute resolution is traditionally defined as resolving disputes peacefully by means other than going to court....
By Stuart NagelHR 1965 IH 107th CONGRESS 1st Session H. R. 1965 To clarify the Administrative Dispute Resolution Act of 1996 to...
By Managing EditorMemorandum For Secreatary Widnall Shortly after Vice President Gore issued the Report of the National Performance Review (NPR) in September...
By Managing EditorThis article was first published in "Employment Update", a newsletter of Bullivant|Houser|Baily. Winter 2001, Volume 6, Number 1.The Americans With...
By Clay D. Creps, Douglas R. AndresA Challenging Time for Organizations The capacity of technology is far greater than what most of us need. Regulation is...
By Stewart LevineAs a leader in the New Economy, you surely recognize the imperative of faster, smarter and newer. The entire business...
By Beata LewisInterest-based negotiation has been hailed as the savior of the contract bargaining process, enabling parties to reach better deals and...
By Grande Lum, Monica Christie(Introduced in the House) HR 820 IH 107th CONGRESS 1st Session H. R. 820 To amend title VII of the...
By Managing EditorIn 1994, 18 million cases were filed in U.S. courts at a cost of $300 billion. 20% of Fortune 500...
By Stewart Levine65 Federal Register 59200, 59208-14 (October 4, 2000) ADR Program Evaluation Recommendations I. Introduction The alternative dispute resolution (ADR) field...
By Federal Alternative Dispute Resolution CouncilHave you ever received or given ambiguous instructions? Do you always provide information through memos or other written communication? Are...
By Managing EditorThey don't know how to define or identify a hostile workplace. A hostile workplace is any work environment where violence,...
By Lynne McClure