Category: Psychological

Cutback Planning: Consultation in a Time of Retrenchment author.

Cutback Planning: Consultation in a Time of Retrenchment

In 2007, Nassim Nicholas Taleb, a finance professor and successful trader, wrote a book called The Black Swan. The phrase...

By Kem Lowry, Peter Adler
Interview with Don Saposnek author.

Interview with Don Saposnek

This is the complete interview of Don Saposnek by Robert Benjamin.

By Donald T. Saposnek, Ph.D
The Psychological Complications of Resolving Disputes Online author.

The Psychological Complications of Resolving Disputes Online

Just Court ADR by Susan M. Yates, Jennifer Shack, Heather Scheiwe Kulp, and Jessica Glowinski. Online dispute resolution (ODR) can take...

By Jennifer Shack
Building Trust Online: The Realities of Telepresence for Mediators Engaged in Online Dispute Resolution,  author.

Building Trust Online: The Realities of Telepresence for Mediators Engaged in Online Dispute Resolution, 

Originally published in Stetson Law Review, Vol 49, No. 1, 2019 Exon and Lee found that trust in an experienced...

By Soomi Lee, Susan Nauss Exon
What, Me Worry? author.

What, Me Worry?

PGP Mediation Blog by Phyllis G. PollackBeing involved in a lawsuit or even just in a dispute can be stressful,...

By Phyllis Pollack
Cope with Conflict During COVID-19 author.

Cope with Conflict During COVID-19

CMP Resolution Blog by Lesley Allport and Katherine Graham.Workplace conflict can’t be, ignored, cancelled or put on hold. And there...

By Arran Heal
Global Pandemics, National Borders, and Political Problem-solving author.

Global Pandemics, National Borders, and Political Problem-solving

Source: Kenneth Cloke, Politics, Dialogue and the Evolution of Democracy: How to Discuss Race, Abortion, Immigration Gun Control, Climate Change,...

By Kenneth Cloke
Moving Online in Pandemic: Preamble author.

Moving Online in Pandemic: Preamble

EDITED: To include more on differentiation/integration. I had the terms all wrong. Go figure! And to add a link to...

By Nancy White
Interview with Ken Cloke author.

Interview with Ken Cloke

This is the complete interview of Ken Cloke by Robert Benjamin.

By Kenneth Cloke
Workplace Aggression author.

Workplace Aggression

Mediation and Business Consulting by Kathleen Kauth. Have you ever worked with someone who came across as angry all the...

By Kathleen Kauth
Interview with Howard Gadlin author.

Interview with Howard Gadlin

This is the complete interview of Howard Gadlin by Robert Benjamin.

By Howard Gadlin
STEP IN to Improvisational Negotiation author.

STEP IN to Improvisational Negotiation

STEP IN to Improvisational Negotiation THE PROBLEM WITH CONVENTIONAL WISDOM IN NEGOTIATION Conventional wisdom in negotiation provides specific responses to...

By Jeffrey Krivis
The Effect of Power in Mediation author.

The Effect of Power in Mediation

Introduction Balancing power is an important part of mediation. It is a skill that mediators must cultivate. Mediation parties often...

By Felicia Staub
Culture and Conflict author.

Culture and Conflict

Culture influences conflict outbreak, conflict perception, conflict escalation, and conflict resolution. Herein, conflict may be defined as a situation involving...

By Bouchra Azizy, Olatunji Oniyaomebi
Have Faith in Another’s Honesty! author.

Have Faith in Another’s Honesty!

PGP Mediation Blog by Phyllis G. PollackIn any given mediation, I am often asked whether I think the other party...

By Phyllis Pollack
Advice for Divorcing Men: Common Mistakes in Divorce and How To Avoid Them author.

Advice for Divorcing Men: Common Mistakes in Divorce and How To Avoid Them

Divorce Done Differently by Denise FrenchWhat’s a man to do? You’ve decided to divorce and now you are finding that...

By Denise French, MAFF, CVA, CDFA, CRPC
Conflict: Blown Out of Proportion author.

Conflict: Blown Out of Proportion

Conflict Management Coaching Blog by Cinnie NobleIt happens, at times, that our conflicts get blown out of proportion. This means...

By Cinnie Noble
Dealing With Defensiveness In High Conflict People author.

Dealing With Defensiveness In High Conflict People

When most people think of high conflict people (HCPs), they think of bad behavior. HCPs can be difficult people with...

By Bill Eddy
We Have to Talk: A Step-By-Step Checklist for Difficult Conversations author.

We Have to Talk: A Step-By-Step Checklist for Difficult Conversations

Think of a conversation you’ve been putting off. Got it? Great. Then let’s go. There are dozens of books on...

By Judy Ringer
Interview with Roger Fisher author.

Interview with Roger Fisher

This video is presented as part of Mediate.com's 25th Anniversary Conference at www.mediate.com/Mediation2020. Access all Roger Fisher videos here.This is...

By Roger Fisher
The Psychology of Conflict and the Art of Compassion author.

The Psychology of Conflict and the Art of Compassion

Conflict is inevitable, wouldn't you agree? Yet, many of us are conflict-avoidant while others readily engage. Regardless, conflict is uncomfortable...

By Debra Dupree
13 Tools for Resolving Conflict in the Workplace, with Customers and in Life author.

13 Tools for Resolving Conflict in the Workplace, with Customers and in Life

Conflict happens. It is inevitable. It is going to happen whenever you have people with different expectations. This makes conflict...

By Lee Jay Berman
The Divorce Process: Mediation Saves Money, Time and Trauma author.

The Divorce Process: Mediation Saves Money, Time and Trauma

Research has shown that divorce is #2 for the most stressful event that people face in their lives (#1 is...

By Stuart Watson
We Have to Love More, Hate Less. We Got to Listen More and Talk Less. author.

We Have to Love More, Hate Less. We Got to Listen More and Talk Less.

Indisputably These are words of Megan Rapinoe, star of the US Women’s Soccer team, which just won the World Cup....

By John Lande
Bringing the Human Face to Conflict author.

Bringing the Human Face to Conflict

The role of the mediator is to help people through conflict.  Mediation may be described as a process that evolves...

By Jacques Joubert
Bringing Mediation into the Mainstream author.

Bringing Mediation into the Mainstream

First published on Kluwer Mediation Blog on 2 July 2019Being a mediator brings surprises along the way. For me, I...

By John Sturrock
We Can Work It Out / You Can’t Always Get What You Want author.

We Can Work It Out / You Can’t Always Get What You Want

Kluwer Mediation Blog and Kluwer Arbitration BlogI learned two foreign languages back in school, and there is a reason why...

By Greg Bond
The Slippery Slope of Negotiations! author.

The Slippery Slope of Negotiations!

PGP Mediation Blog by Phyllis G. PollackEvery so often, I glance at the blog posts on the Program on Negotiation...

By Phyllis Pollack
Domestic Violence Theories and Mediation author.

Domestic Violence Theories and Mediation

Definition of Domestic Violence Domestic Violence can be defined in many different ways. For this text, I define Domestic Violence...

By Georg Stratemeyer
A Way to Turn Anger Into Curiosity author.

A Way to Turn Anger Into Curiosity

Only people we love and care deeply about can make us so angry we want to blow a gasket, says...

By Tammy Lenski

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