Category: Online Mediation

Summary Of Public ADR Workshop author.

Summary Of Public ADR Workshop

TABLE OF CONTENTS INTRODUCTION OVERVIEW FINDING GLOBAL SOLUTIONS Language and Cultural Barriers Unfamiliarity Government Approaches Substantive Legal Rules PURSUING TECHNOLOGICAL...

By Managing Editor
ODR And The Global Management Of Customers’ Complaints: How Can ODR Techniques Be Responsive To Different Social And Cultural Environments? author.

ODR And The Global Management Of Customers’ Complaints: How Can ODR Techniques Be Responsive To Different Social And Cultural Environments?

Paper presented at the Joint Conference of the OECD, HCOPIL, ICC, The Hague, Holland, December 12, 2000Abstract: This paper deals...

By Nora Femenia, Ph.D
New Mediator Capabilities in Online Dispute Resolution author.

New Mediator Capabilities in Online Dispute Resolution

Many of the mediators I speak with are profoundly skeptical about online dispute resolution (ODR). Several ADR professionals with years...

By Colin Rule
Integrating The Internet Into Your Mediation Practice author.

Integrating The Internet Into Your Mediation Practice

The growth of mediation has long been tied to the development or technology. I remember well drafting my first few...

By James Melamed, J.D.
Online Dispute Resolution Links author.

Online Dispute Resolution Links

http://www.cpradr.org/ecommerce.htm Announcement of CPR’s four new e-commerce focused tools: The CPR Global E-Commerce Commitment, The CPR B2B E-Commerce ADR Commitment,...

By Colin Rule
OnLine Dispute Resolution: Implications for the ADR Profession author.

OnLine Dispute Resolution: Implications for the ADR Profession

Introduction On June 6-7, 2000, the Federal Trade Commission and the Department of Commerce sponsored a conference on "Alternative Dispute...

By Dan DeStephen, John Helie
Alternative Dispute Resolution and e-Confidence author.

Alternative Dispute Resolution and e-Confidence

Draft June 9, 2000 Definitions The term "Alternative Dispute Resolution (ADR)" in these recommendations covers all methods of resolving disputes...

By Managing Editor
Mediating on the Internet: Today and Tomorrow (part 2 of 2) author.

Mediating on the Internet: Today and Tomorrow (part 2 of 2)

To Part 1 ~~~~~~~~~~ Subject: Online Mediation; Getting Started Hello party 1 and party 2: Thank you for using Online...

By James Melamed, J.D.
Mediating on the Internet: Today and Tomorrow author.

Mediating on the Internet: Today and Tomorrow

Introduction This paper will examine Internet opportunities for mediators and mediation participants. We will examine current Internet opportunities as well...

By James Melamed, J.D.
The Electronic Negotiator author.

The Electronic Negotiator

Harvard Business Review, January-February 2000, p. 16-17. Negotiations conducted over e-mail often go nowhere. Here's what you can do to...

By Kathleen McGinn
The WWW Main Street of the Future is Here Today author.

The WWW Main Street of the Future is Here Today

The Internet and World Wide Web are becoming more important every day, including for mediators and other dispute resolution professionals....

By Mediate.com Staff
Technology Creates Opportunities – And Risks author.

Technology Creates Opportunities – And Risks

This article originally appeared in the January 1999 issue of Consensus, a newspaper published jointly by the Consensus Building Institute...

By John Helie
Maximizing Mediation author.

Maximizing Mediation

A critical set of issues for the mediator revolve around the issue of capacity and power. Specifically, does the mediator...

By James Melamed, J.D.
The Online Ombuds Office: Adapting Dispute Resolution to Cyberspace author.

The Online Ombuds Office: Adapting Dispute Resolution to Cyberspace

The technology is there for widely separated parties to meet in cyberspace, exchange and analyze complex information on preferences and...

By Ethan Katsh
Creating An Environment for Mediating Disputes On the Internet author.

Creating An Environment for Mediating Disputes On the Internet

A Working Paper for the NCAIR Conference on On-Line Dispute Resolution Washington, DC, May 22, 1996 Table of Contents Introduction...

By Richard Granat
Online Dispute Resolution in the U.S. author.

Online Dispute Resolution in the U.S.

Introduction to:  Mediate.com; Resourceful Internet Solutions, Inc. (RIS); Online Resolution, Inc. and Online Mediators John Helie and Jim Melamed founded...

By James Melamed, J.D., John Helie
ODR Section Editorial Fall 2000 author.

ODR Section Editorial Fall 2000

Online Dispute Resolution (ODR) presents both a major opportunity and a major challenge for the ADR field. For the first...

By Colin Rule

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