Category: Ombuds

Mediate.com Announces Launch of New Online Dispute Resolution Platform: ODR.com author.

Mediate.com Announces Launch of New Online Dispute Resolution Platform: ODR.com

This new platform combines the functionality of CaseloadManager.com and CREKODR.com, creating the most powerful ODR system in the world! See...

By Colin Rule
Personal Histories in Conflict Resolution Interview Series: Howard Gadlin author.

Personal Histories in Conflict Resolution Interview Series: Howard Gadlin

From the Mediate.com interview series -- a conversation with Howard Gadlin about his chapter in the book Evolution of a...

By Colin Rule, Howard Gadlin
Mediate.com Great Reads Book Club – Susan Raines, Workplace Conflict author.

Mediate.com Great Reads Book Club – Susan Raines, Workplace Conflict

Recording of the second episode of Mediate.com's Great Reads Book Club from 7/30/21 with Prof. Susan Raines talking about the new edition...

By Susan Raines
Congratulations, IOA! 1,000 Members! author.

Congratulations, IOA! 1,000 Members!

Mediate.com would like to celebrate the International Ombudsman Association's 1,000th Member! The International Ombudsman Association (IOA) is a member-led, professional...

By Colin Rule
Race and Caste, Gender and Patriarchy, Wealth and Class: Mediating the Systems, Structures, and Sources of Prejudice author.

Race and Caste, Gender and Patriarchy, Wealth and Class: Mediating the Systems, Structures, and Sources of Prejudice

“The function, the very serious function of racism, . . . is distraction. It keeps you from doing your work. It keeps you...

By Kenneth Cloke
Caseload Manager Helps Ombuds Offices Meet Best Practice Standards author.

Caseload Manager Helps Ombuds Offices Meet Best Practice Standards

Ombuds offices have elevated and unique needs for managing personal and case information and for meeting other best practice standards....

By Clare Fowler
Comparing Mediation Websites author.

Comparing Mediation Websites

According to new data from Alexa.com, as of August 16, 2020, Mediate.com is most visited and most linked mediation website....

By James Melamed, J.D.
Interview with Don Saposnek author.

Interview with Don Saposnek

This is the complete interview of Don Saposnek by Robert Benjamin.

By Donald T. Saposnek, Ph.D
Interview with Howard Gadlin author.

Interview with Howard Gadlin

This is the complete interview of Howard Gadlin by Robert Benjamin.

By Howard Gadlin
Enlisting the Involvement of Organizational Ombuds to Resolve Workplace Conflicts at Public Schools in Hong Kong author.

Enlisting the Involvement of Organizational Ombuds to Resolve Workplace Conflicts at Public Schools in Hong Kong

The incident In early March this year, a teacher who was in dual capacity of a school librarian and Chinese...

By Jody Sin
Companies Need You! author.

Companies Need You!

Originally published in the ACResolutions Journal, December 2018.1) Opportunities to mediate in the workplace are sky-rocketing! The career opportunities for...

By Clare Fowler
Ombuds and Mediation author.

Ombuds and Mediation

"It was the best of times, it was the worst of times, it was the age of wisdom, it was...

By Bina Patel
Canadian Ombudsman Impartiality Is a Delicate Balance author.

Canadian Ombudsman Impartiality Is a Delicate Balance

Originally published by Slaw, Canada’s online legal magazine: http://www.slaw.ca/2018/10/02/ombudsman-impartiality-is-a-delicate-balance/The recent announcement that another major Canadian bank is withdrawing from the...

By Michael Erdle
Interview with Howard Gadlin – Views from the Eye of the Storm author.

Interview with Howard Gadlin – Views from the Eye of the Storm

This is the complete interview by Robert Benjamin with Howard Gadlin, former Ombudsman and Director of the Center for Cooperative...

By Howard Gadlin
Amplifying Ombuds Trends with Data author.

Amplifying Ombuds Trends with Data

A primary function of an organizational ombuds is to identify and report trends in visitor issues and make recommendations for...

By Jennifer Smith Schneider
Norwegian Legislature to Consider Mandating Student Ombuds for All Universities author.

Norwegian Legislature to Consider Mandating Student Ombuds for All Universities

A committee of the Storting (Norway's supreme legislature) has approved a proposal to mandate Studentombud for all universities in the...

By Clare Fowler
World Health Organization Ombuds Says Dysfunctional Management is Impacting Mission author.

World Health Organization Ombuds Says Dysfunctional Management is Impacting Mission

Last week, the Ombudsman for the international public health agency told leadership that managers lack the interpersonal skills required for...

By Tom Kosakowski
California Legislature Hears Testimony on Role of Ombuds in Sexual Misconduct Matters author.

California Legislature Hears Testimony on Role of Ombuds in Sexual Misconduct Matters

Reposted from Tom Kosawkowski's Ombuds BlogThis week, as part of its on-going effort to respond to allegations of sexual misconduct...

By Tom Kosakowski
ACCUO Publishes Study of Ombuds’ Impact author.

ACCUO Publishes Study of Ombuds’ Impact

In 2016, the Association of Canadian College and University Ombudsperson commissioned, "a project to explore and portray in its various...

By Tom Kosakowski
IOA to Offer International Scholarships to 2018 Conference author.

IOA to Offer International Scholarships to 2018 Conference

The International Ombudsman Association will sponsor aspiring Ombuds to attend its annual conference in Virginia this spring. Depending on the number...

By Tom Kosakowski
Case Management for College and University Ombuds author.

Case Management for College and University Ombuds

Cloud-Based Case Management for Academic Ombuds Offices Academic (college and university) Ombuds Offices have unique needs for managing personal and...

By Clare Fowler, James Melamed, J.D.
Mediation, Elder Abuse And Saving The Family: Mediation & Conflict Strategies To Avoid Elder Abuse author.

Mediation, Elder Abuse And Saving The Family: Mediation & Conflict Strategies To Avoid Elder Abuse

Texas Conflict Coach Audio Blog by Pattie Porter Listen to the podcast here. The guest speaker on the podcast is...

By Patricia Porter
Federal Ombuds Report author.

Federal Ombuds Report

In the decades since the initial 1990 Recommendation of the Administrative Conference of the United States (ACUS or the Conference)...

By Carole Houk, Lauren Marx
The Role of Ombudsmen and The Recurring Ethical Crisis  in the American Financial Services Industry author.

The Role of Ombudsmen and The Recurring Ethical Crisis in the American Financial Services Industry

In September 2016, Wells Fargo, a major financial institution of the US, fired over 5000 employees for misconduct, and issued...

By Alia Ismail
Tom Kosakowski TEDx Talk on Organization Ombuds author.

Tom Kosakowski TEDx Talk on Organization Ombuds

Tom Kosakowski, Ombuds at UCLA HHS office, shares a TEDx talk discussing how ombuds can play a role in the...

By Tom Kosakowski
Green on Race and ADR author.

Green on Race and ADR

Indisputably As I posted earlier, last Friday Oregon hosted a symposium on implicit bias. Our keynote speaker was Michael Z....

By Jen Reynolds
ODR and Ombudsmanship author.

ODR and Ombudsmanship

This chapter is from "Online Dispute Resolution Theory and Practice," Mohamed Abdel Wahab, Ethan Katsh & Daniel Rainey ( Eds.),...

By Frank Fowlie
A Survey of Public Awareness of Elder Mediation In Northeast and Central Ohio author.

A Survey of Public Awareness of Elder Mediation In Northeast and Central Ohio

By John Bertschler, Ph.D., Patricia Bertschler, PCC and J. Christopher Scott, MBAAs private practitioners in the field of mediation over...

By John Bertschler, Patricia Bertschler
The Next Generation of Online Ombudsman Consulting author.

The Next Generation of Online Ombudsman Consulting

The Progress of ADR Opportunities using Technology: The next generation of Online Ombudsman Consulting.   The use of technology in...

By Frank Fowlie
Have You Reflected Lately? (For Mediators, Coaches and Ombuds) author.

Have You Reflected Lately? (For Mediators, Coaches and Ombuds)

\After reading Alex Yaroslavsky's recent blog post titled "The Value of Language," I thought about reflection and debriefing. It is...

By Jeff Thompson

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