Category: Communication

Great Reads Book Club – S. Lucia Kanter St. Amour, interviewed by Clare Fowler author.

Great Reads Book Club – S. Lucia Kanter St. Amour, interviewed by Clare Fowler

In this episode of the Mediate.com book club, Lucia Kanter St. Amour speaks about her new best seller "For the...

By Lucia Kanter St Amour, Clare Fowler
The Mathew Effect author.

The Mathew Effect

It seems that everywhere one looks, there is an implicit bias lurking behind the scenes.   While recently, it was the...

By Phyllis Pollack
Ten Real Mediation Systems author.

Ten Real Mediation Systems

This short article presents accounts of ten mediators about the factors affecting how we handle continuing streams of mediations – our...

By John Lande
Bayonetta 3, Fairpay and Negotiation author.

Bayonetta 3, Fairpay and Negotiation

Interested in issues like pay equity, pay transparency, salary negotiations, and the role of gender and unions? Then, this video...

By Bob Bordone
Name-Calling in Conflict author.

Name-Calling in Conflict

Even though we know that name-calling is infantile, sometimes in the heat of anger, we realize we have resorted to...

By Cinnie Noble
Making Your Workplace Mentally Fit author.

Making Your Workplace Mentally Fit

Workplace stress and mental illness are rising at an alarming rate. The mental health index by Lifeworks found that more...

By Sheryl Ellis
Successful Mediation Practices from a Former Judge author.

Successful Mediation Practices from a Former Judge

In my 20 years as a judge, I’ve watched as many attorneys tried to resolve their cases through mediation. Now,...

By Charles Schneider
Reexamining Email Negotiations author.

Reexamining Email Negotiations

There appears to be a rapid increase in the use of email exchanges for resolving all kinds of personal and...

By Ralph Kilmann
Don’t Wait For Others; Be The Change author.

Don’t Wait For Others; Be The Change

Unmanaged conflict can result in feeling trapped and miserable at work, caught in negative looping relationships that are tit-for-tat, ripe...

By Merry Brown
Managing Conflict and Bullying Behavior in the Workplace author.

Managing Conflict and Bullying Behavior in the Workplace

Recently, I have been addressing questions about bullying behavior in the workplace and how to use the TKI Conflict Model to help...

By Ralph Kilmann
Negotiation and Hamilton author.

Negotiation and Hamilton

Harvard Law Fellow Reacts to Hamilton // What negotiation lessons can we take away from the musical Hamilton? Watch as...

By Bob Bordone
Inside the Mediation Room: Guest Chip Rose author.

Inside the Mediation Room: Guest Chip Rose

In this episode of Michael and Karen Aurit's video podcast "Inside The Mediation Room," their guest is Chip Rose, a...

By Chip Rose, Michael Aurit, Karen Aurit
Modifying Underlying Dimensions in the TKI author.

Modifying Underlying Dimensions in the TKI

Since the early 1970s, two dimensions of the TKI have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my...

By Ralph Kilmann
Improve Conflict-Handling Behavior in Groups author.

Improve Conflict-Handling Behavior in Groups

I’d like to share some of the work I’ve done with applying the TKI in groups in order to improve conflict-handling behavior...

By Ralph Kilmann
Negotiation and Mediation Communication Gambits for Breaking Impasse & more… author.

Negotiation and Mediation Communication Gambits for Breaking Impasse & more…

A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...

By John Barkai
The Hyper-Polarization Challenge to the Conflict Resolution Field: An Online Discussion author.

The Hyper-Polarization Challenge to the Conflict Resolution Field: An Online Discussion

You are invited to participate in and contribute to an online discussion of how those with conflict resolution and peacebuilding...

By Guy and Heidi Burgess
Speak or Not to Speak author.

Speak or Not to Speak

In the plenary session of a mediation, when you have your first opportunity to directly address your opponent’s decision-maker, should...

By Christopher Kriesen
Mediate.com Podcast Episode 27: For the Forces of Good With Lucia Kanter St. Amour author.

Mediate.com Podcast Episode 27: For the Forces of Good With Lucia Kanter St. Amour

Did you know that as a mediator you help parties exercise a superpower?  It's the superpower of everyday negotiation! Listen...

By Lucia Kanter St Amour, Veronica Cravener
Pouring a Little Psychological Cold Water on Online Dispute Resolution author.

Pouring a Little Psychological Cold Water on Online Dispute Resolution

Published in the Journal of Dispute Resolution. This Article (and video) examine the strengths and weaknesses of ODR (online dispute...

By Jean Sternlight
Slices of Conflict in Life author.

Slices of Conflict in Life

Question:  Where does conflict come from? Answer: Normal, unconflicted life. Building on Felstiner, Abel, and Sarat’s classic article describing the...

By John Lande
Logic, Emotions and Values: 40 Years of Negotiation Style and Decision Theory author.

Logic, Emotions and Values: 40 Years of Negotiation Style and Decision Theory

Much has been written about negotiation style and decision theory in the last 40 years. Getting to Yes was a sensation in...

By Faith Ireland
Abandoning Our Assumptions When in Conflict author.

Abandoning Our Assumptions When in Conflict

Conflict Management Blog by Cinnie Noble “For things to reveal themselves to us, we need to be ready to abandon our views...

By Cinnie Noble
About Forgiving author.

About Forgiving

“Forgiveness means giving up all hope of a better past.” Lily Tomlin Forgiving is complex. Among other things, forgiveness means being...

By Cinnie Noble
Past and Future Change Management Trends author.

Past and Future Change Management Trends

In the old days, before the 1900s, it was mostly a person’s physical skills that were brought into the workplace…skills...

By Ralph Kilmann
Mediate.com’s Mental Health and Mediation Conference is Now Online! author.

Mediate.com’s Mental Health and Mediation Conference is Now Online!

The listservs and chat rooms have been abuzz this week -- everyone's talking about the conference! We had 39 leading...

By Clare Fowler
For the Forces of Good, Indeed! author.

For the Forces of Good, Indeed!

If you are interested in a highly readable, relatable, and well-reasoned book on how to live a life empowered and...

By Merry Brown
Negotiation is Not Much Different From a Muscle: An Excerpt from ‘For the Forces of Good’ author.

Negotiation is Not Much Different From a Muscle: An Excerpt from ‘For the Forces of Good’

mediate.com is excited to share a sneak peek at the already best-selling book by attorney, veteran mediator and internationally renowned...

By Lucia Kanter St Amour
Recognize and Close Culture Gaps author.

Recognize and Close Culture Gaps

The culture of a family, community, or organization partially determines whether a given conflict mode (particularly collaborating) can be used...

By Ralph Kilmann
Deception or B.S.? author.

Deception or B.S.?

The Harvard Program on Negotiation (PON)  blog posted an article about deception in negotiations.  Entitled, “Ethics In Negotiation: How tthe...

By Phyllis Pollack
Mediate.com’s Mediation and Mental Health Conference September 28-30 author.

Mediate.com’s Mediation and Mental Health Conference September 28-30

REGISTER NOW Mediate.com is excited to announce our Mediation and Mental Health Conference, September 28-30, 2022! See the Conference Agenda! This...

By Clare Fowler

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