Category: Communication

In this episode of the Mediate.com book club, Lucia Kanter St. Amour speaks about her new best seller "For the...

It seems that everywhere one looks, there is an implicit bias lurking behind the scenes.   While recently, it was the...

This short article presents accounts of ten mediators about the factors affecting how we handle continuing streams of mediations – our...

Interested in issues like pay equity, pay transparency, salary negotiations, and the role of gender and unions? Then, this video...

Even though we know that name-calling is infantile, sometimes in the heat of anger, we realize we have resorted to...

Workplace stress and mental illness are rising at an alarming rate. The mental health index by Lifeworks found that more...

In my 20 years as a judge, I’ve watched as many attorneys tried to resolve their cases through mediation. Now,...

There appears to be a rapid increase in the use of email exchanges for resolving all kinds of personal and...

Unmanaged conflict can result in feeling trapped and miserable at work, caught in negative looping relationships that are tit-for-tat, ripe...

Recently, I have been addressing questions about bullying behavior in the workplace and how to use the TKI Conflict Model to help...

Harvard Law Fellow Reacts to Hamilton // What negotiation lessons can we take away from the musical Hamilton? Watch as...

In this episode of Michael and Karen Aurit's video podcast "Inside The Mediation Room," their guest is Chip Rose, a...

Since the early 1970s, two dimensions of the TKI have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my...

I’d like to share some of the work I’ve done with applying the TKI in groups in order to improve conflict-handling behavior...

A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...

You are invited to participate in and contribute to an online discussion of how those with conflict resolution and peacebuilding...

In the plenary session of a mediation, when you have your first opportunity to directly address your opponent’s decision-maker, should...

Did you know that as a mediator you help parties exercise a superpower?  It's the superpower of everyday negotiation! Listen...

Published in the Journal of Dispute Resolution. This Article (and video) examine the strengths and weaknesses of ODR (online dispute...

Question:  Where does conflict come from? Answer: Normal, unconflicted life. Building on Felstiner, Abel, and Sarat’s classic article describing the...

Much has been written about negotiation style and decision theory in the last 40 years. Getting to Yes was a sensation in...

Conflict Management Blog by Cinnie Noble “For things to reveal themselves to us, we need to be ready to abandon our views...

“Forgiveness means giving up all hope of a better past.” Lily Tomlin Forgiving is complex. Among other things, forgiveness means being...

In the old days, before the 1900s, it was mostly a person’s physical skills that were brought into the workplace…skills...

The listservs and chat rooms have been abuzz this week -- everyone's talking about the conference! We had 39 leading...

If you are interested in a highly readable, relatable, and well-reasoned book on how to live a life empowered and...

mediate.com is excited to share a sneak peek at the already best-selling book by attorney, veteran mediator and internationally renowned...

The culture of a family, community, or organization partially determines whether a given conflict mode (particularly collaborating) can be used...

The Harvard Program on Negotiation (PON)  blog posted an article about deception in negotiations.  Entitled, “Ethics In Negotiation: How tthe...

REGISTER NOW Mediate.com is excited to announce our Mediation and Mental Health Conference, September 28-30, 2022! See the Conference Agenda! This...