Category: Apology

Advice for Navigating a High Conflict Divorce author.

Advice for Navigating a High Conflict Divorce

Divorces often start from a place of conflict or stress, but some divorces are more contentious than others.  A number...

By Sarah Jacobs
But is it “Fair”? author.

But is it “Fair”?

How many times have we heard the refrain,” But, it is not fair!” or “I just want to be fair...

By Phyllis Pollack
The EEOC Set to Release Two Reports Comparing Online and In-Person Mediation author.

The EEOC Set to Release Two Reports Comparing Online and In-Person Mediation

The U.S. Equal Employment Opportunity Commission, a federal agency which enforces federal workplace anti-discrimination laws, will release Tuesday two reports on...

By Mylene Chan
Conflict Management and Philosophy author.

Conflict Management and Philosophy

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...

By Ralph Kilmann
Our Shame Stories and Conflict author.

Our Shame Stories and Conflict

Our shame stories can fuel conflict. Those of you who’ve been following my blog for a while, know that I...

By Lorraine Segal
The War in Ukraine:  Lessons for Mediators author.

The War in Ukraine: Lessons for Mediators

The War in Ukraine:  Lessons for Mediators By Kenneth Cloke If men hate each other, then there’s no hope.  We...

By Kenneth Cloke
An Apology: Was It Really? author.

An Apology: Was It Really?

The Academy Awards ceremony on Sunday, March 27, 2022, was more than just entertaining: it provided an important lesson on...

By Phyllis Pollack
Conflict Intelligence (Conflict-IQ™): A Tool for Assessing Your Conflict Resolution Skills author.

Conflict Intelligence (Conflict-IQ™): A Tool for Assessing Your Conflict Resolution Skills

Conflict Resolution is more than a soft skill – it is a deliberate and conscious effort that encompasses a bit...

By Yvette Durazo
Organizational or Interpersonal Conflict? author.

Organizational or Interpersonal Conflict?

If there’s a disagreement at work, what difference does it make whether it’s organizational or interpersonal? And what’s the difference...

By Maria Simpson
A Better Understanding of Premarital Mediation author.

A Better Understanding of Premarital Mediation

This past week I gave a three-hour training to almost 20 family mediators on premarital mediation. We discussed how they...

By Amanda Singer
Write Your Own Script author.

Write Your Own Script

The woman was distraught. Her son had set out to that place called America, where the streets were “paved with...

By Mordechai Rhine
Mediation and Insolvency, with a focus on developing countries author.

Mediation and Insolvency, with a focus on developing countries

Debt has been a problem for millennia. The roots of the modern insolvency law are in the “jus mercatorum –...

By Giovanni Matteucci
The Importance of Workplace Appreciation (And How to Express It) author.

The Importance of Workplace Appreciation (And How to Express It)

Most of us like to feel appreciated in the workplace, though we’re not always willing to admit that praise is...

By Jeremy Pollack
No Shortcuts when it Comes to Conflict author.

No Shortcuts when it Comes to Conflict

I like this quote by Beverly Sills – it applies to just about everything! When it comes to interpersonal conflict...

By Cinnie Noble
Fundamental Attribution Error as a Contribution in Motor Vehicle Accidents author.

Fundamental Attribution Error as a Contribution in Motor Vehicle Accidents

In our time pressured society in North America, most people feel that they are on a treadmill running as quickly...

By Bruce Ally
Focusing on Alternative Dispute Resolution: A Conversation With Two JAMS Neutrals author.

Focusing on Alternative Dispute Resolution: A Conversation With Two JAMS Neutrals

JAMS ADR Blog by Chris PooleHon. Betty Weinberg Ellerin (Ret.) and Hon. Sherry Klein Heitler (Ret.) served on the bench...

By Betty Weinberg Elerin, Sherry Klein Heitler
Using Questions for Enlightenment author.

Using Questions for Enlightenment

It has frequently been said that negotiation is not an act of war, but a journey of discovery.  A journey...

By Andre Oosthuizen
“Never Ruin an Apology with an Excuse” author.

“Never Ruin an Apology with an Excuse”

Conflict Management Coaching Blog by Cinnie NobleThis quote by Kimberly Johnson is a good one to consider when it comes...

By Cinnie Noble
Dance of Opposites – Book Review author.

Dance of Opposites – Book Review

The Dance of Opposites, a new book by Dr. Kenneth Cloke, will change your life. You will never view conflict...

By Kenneth Cloke, Ron Supancic
Preparing and Paying for QDROs in Divorce author.

Preparing and Paying for QDROs in Divorce

When an employer offers a 401(k) plan, along with that goes the long list of responsibilities and liability risks.  This...

By Mary Salisbury
Helicopter Conflict author.

Helicopter Conflict

Mediation and Business Consulting by Kathleen Kauth.What do helicopters do best?  They hover.  There is a term for over zealous...

By Kathleen Kauth
Mediation and the Language and Culture of Politics author.

Mediation and the Language and Culture of Politics

“In our age there is no such thing as “keeping out of politics.”  All issues are political issues, and politics...

By Kenneth Cloke
Yes and No are Powerful Words author.

Yes and No are Powerful Words

Yes and No are powerful words. What impact does saying each of them have on your body and nervous system?...

By Sarah Peyton
Exemplifications of Typical Topics: Mediator as a Playwright (Part 2) author.

Exemplifications of Typical Topics: Mediator as a Playwright (Part 2)

This article shows how to address double-standards and preaching without doing in a mediation. Read Part 1 here. The following...

By Milan Slama
Peace Is Possible – a haiku author.

Peace Is Possible – a haiku

Peace Is Possible conflict’s viral load burdens this covid-struck land mediation’s role? our determined corps peacemakers till rock-strewn fields undaunted...

By Daniel Dana
The Emotional Embrace author.

The Emotional Embrace

One beautiful morning my toddler was playing in his Cozy Coupe toy car when it was time for me to...

By Mordechai Rhine
Definition of Transparent author.

Definition of Transparent

1a(1): having the property of transmitting light without appreciable scattering so that bodies lying beyond are seen clearly. (2): allowing the passage of a...

By Kathleen Kauth
Do You Model Conflict Competence? author.

Do You Model Conflict Competence?

Conflict Management Coaching Blog by Cinnie Noble“Setting an example is not the main means of influencing others; it is the...

By Cinnie Noble
Battling Burnout: Mental Health and Self-Care in Mediation author.

Battling Burnout: Mental Health and Self-Care in Mediation

Individuals sinking in personal or professional problems may turn to a mediator; Businesses troubled with contractual and commercial disputes may...

By Jonathan Rodrigues, Lydia Ray
[Podcast] Being Bold: Broadening the ADR Diversity and Inclusion Landscape author.

[Podcast] Being Bold: Broadening the ADR Diversity and Inclusion Landscape

JAMS ADR Blog by Chris PooleA podcast produced by the American Bar Association features JAMS Senior Vice President & Chief...

By Mark Smalls

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