"The more complex your caseload, the greater the benefits of Caseload Manager."
Chip Coker, Exec. Director
Community Mediation Services
"The best cloud-based case management system available."
Justin Corbett, Exec. Director
Natl. Assn. for Community Mediation
Caseload Manager for Programs
Caseload Manager for Programs allows ADR and human services programs (mediation, arbitration, ombuds, etc.) of any size to comprehensively manage your caseload from any location with web access. Caseload Manager centralizes all of your case information into a single interface that includes all case information, calendaring, activities tracking, an email center and real-time reporting. Caseload Manager can be used for national, state and localized programs.
Caseload Manager for Programs includes:
- Caseload Manager consultation, system design and configuration to optimize your use
- Comprehensive training of administrators and staff (recorded)
- Program-specific custom fields and reports
- Caseload Manager Program Edition also includes these features:
- intake form
- satisfaction surveys
- deadline alerts
- event-related correspondence