From Vivian Scott’s Conflicts Of InterestBlog
Are you getting into a big fight trying to solve a problem? Brainstorm!
Wait. Not sure how to brainstorm without getting into a big fight? Try these tips:
1) Clearly identify the problem. Be specific. Stating that you need to do something about the kids is vague. Stating that you need to ensure the kids adhere to their curfew is specific.
2) Brainstorm only one problem at a time, please.
3) Agree to attack the problem not the person. Get out of the blame game and into solving the issue at hand. Add “how to avoid this in the future” to the next brainstorming session if you need to, but for now stick with the solving what’s in front of you.
4) Ignore the saying that no idea is a bad idea. Good ideas become bad ideas when they don’t have anything to do with reaching the goal. If you’re trying to find ways to keep customer service phone calls under five minutes and your idea is about what to serve for lunch at the next team meeting, you’ve derailed the process. That’s a bad idea.
5) Be okay with not coming up with the best solution in the first round. I like to have two sessions. One to get going with initial ideas and then another in the next day or so. Keeping the time between meetings to a minimum ensures that the topic is still on everyone’s mind but they’ve had time to step away, sleep on it, and reconvene with clearer thinking.
6) Quickly (and I do mean quickly) discuss the pros and cons of each suggestion after you’ve created a list (not after each idea is suggested).
7) Choose an idea with the agreement that everyone will get behind it. Do everything you can to make the idea work even if—and especially when—it wasn’t your idea.
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