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Featured Blog Posts


Hiro Aragaki

SOAS Arbitration in Africa Survey

(7/20/18)Hiro Aragaki

This discusses the recently published groundbreaking SOAS Arbitration in Africa Survey, the first survey of its kind to take a pan-African snapshot of African arbitration practitioners—their expertise, experience, skills, and views on arbitration.

Tammy Lenski

Ask Yourself This Kind of Question When an Argument Rattles You

(7/13/18)Tammy Lenski

When a difficult conversation rattles you, using a centering question can help you get your balance back.

Cinnie Noble

Being Grateful for Some Conflicts

(7/13/18)Cinnie Noble

It might seem strange to use the words ‘grateful’ and ‘conflict’ in the same sentence.

Jacqueline Burnett-Brown

When Teachers, Parents, and Students are Victims of Stockholm Syndrome

(7/13/18)Jacqueline Burnett-Brown

Teachers need the support of parents and the community in the districts in which they teach.

Dan Simon

Establishing Rapport in Mediation

(7/13/18)Dan Simon

Establishing rapport seems like a nice thing to do, right? I don’t think so.

Phyllis Pollack

Doing Nothin’!

(7/06/18)Phyllis Pollack

Acceleration in conflict begets acceleration until we become mice on a treadmill.

Retentions and Reflections

(7/06/18)Sarah Flores

I have fallen in love with mediation in this position. I enjoy the satisfaction of making people feel heard and working through issues.

Michael A. Zeytoonian

Thinking About Using Mediation to Resolve Your Employment Dispute Without Going Through Litigation First?

(7/06/18)Michael A. Zeytoonian

One of the things we would find out very quickly through an employment litigation assessment was whether both sides were open, willing and able to exchange all relevant information in good faith about the facts in dispute right away.

Cinnie Noble

Bee in Your Bonnet

(7/06/18)Cinnie Noble

The expression “to have a bee in one’s bonnet” has a variety of meanings.

Joy Rosenthal

Keep Your Enemies Closer

(7/02/18)Joy Rosenthal

We are all capable of hating; but we are all capable of loving, as well.

Chris Poole

Exciting ADR Developments in China and Hong Kong

(7/02/18)Chris Poole

Navigating the United States’ approach to mediation can be tricky for international firms as there is no uniform approach.

Peter Adler

In Isolation Together

(7/02/18)Peter Adler, Nicole Brodie

Ok, we’ve got a problem: Britain has announced a new Minister of Loneliness.

Beth Graham

SCOTUS to Consider Delegation of “Wholly Groundless” Arbitrability Claims

(7/02/18)Beth Graham

The high court's opinion will resolve a split among the Circuit Courts of Appeal regarding whether a court may decide the issue of arbitrability in situations where the arbitration claim is groundless.

Phyllis Pollack

Dispute Resolution 101!

(7/02/18)Phyllis Pollack

My husband’s stay in the hospital has taught me a very basic lesson: knowing how to resolve disputes is a necessary tool in every aspect of life, especially in stressful situations such as hospital stays.

Bruce Edwards

Building a Golden Bridge and Other Lessons from Dr. William Ury

(6/22/18)Bruce Edwards

Dr. Ury says that in modern day conflict, where we seek to win at the expense of our adversary. In doing so, we invariably ensure mutual loss. “Instead,” he said, “The aim of modern day conflict resolution must focus on finding mutual gains.”

Cinnie Noble

People Pleasers in Conflict

(6/22/18)Cinnie Noble

Some of us have a pattern known as people-pleasing.

Lorraine Segal

Bullied or Mobbed? The Dangerous Search for Vindication

(6/22/18)Lorraine Segal

In the 9 years since I left my own toxic workplace, I’ve coached and consulted with people in all stages of being bullying or mobbed (bullied by a group).

Phyllis Pollack

Not Just Another Set of Lamb Chops!

(6/22/18)Phyllis Pollack

Someone once said to me that while to a butcher a pair of lamb chops is just another set of lamb chops, to a person who has not eaten in a long while, it will be the best meal ever. In sum, it is all a matter of perspective.

Jan Frankel Schau

A Toddler's Wisdom on Conflict Resolution

(6/15/18)Jan Frankel Schau

The values we share matter more than our differences.

Peter Adler

Two Converging Trends

(6/14/18)Peter Adler

Us mediators and consultants try to help people create constructive engagements and dialogues that lead to real problem solving.

Cinnie Noble

The Conflict Iceberg

(6/14/18)Cinnie Noble

The metaphor of an iceberg has commonly been used as a metaphor about conflict.

Shirli Kirschner

ADR Forms, Methods and Practices

(6/14/18)Shirli Kirschner

Dispute resolution comes in as many forms as there are people in dispute.

Dan Simon

Why Is Conflict Such a Big Deal?

(6/14/18)Dan Simon

Conflict is a big deal because it affects our two most basic values – strength of self and care of other.

Mark Baril

Measuring Progress on Team Agreements Worth Keeping

(6/08/18)Mark Baril

The backbone of any project or change effort is the team that’s been entrusted to make it happen.

Jaclyn Donahue

Norms and Nonviolence

(6/08/18)Jaclyn Donahue

This article discusses the impact of gender equality on nonviolent conflict.

Alexia Georgakopoulos

Review of Mediation Handbook

(6/07/18)Alexia Georgakopoulos

The handbook doesn’t reflect a Western Perspective, rather it reflects a global perspective of mediation and that is the only way we can have a holistic view of mediation.

Jonathan Rodrigues

India’s Internet Citizens Can Finally Settle Online!

(6/07/18)Jonathan Rodrigues

This millennial generation demands quick, accessible and tech-ridden supply of solutions to all its needs. How, then, does this generation remain indifferent and accommodating of the traditionally inefficient court system?

George Siedel

BATNAs: A Practical Tool for Mediators and a Risk

(6/04/18)George Siedel

Understanding BATNAs is especially important in mediation because they provide disputing parties with power.

John Sturrock

The Edinburgh Declaration of International Mediators

(6/04/18)John Sturrock

I write this in the aftermath of the really uplifting and wonderfully diverse conference which I had the privilege to host and chair recently in my home city, under the auspices of the International Academy of Mediators.

Katherine Graham

See That Lake Over There? Fancy a Swim?

(6/04/18)Katherine Graham

Masculine control of our culture is like that woman-eating crocodile: some of us never experience its bite, others see a glimpse of its toothy grin, but it only need destroy one woman once in a while, in order for the fear of it to affect all women.

Dan Simon

Transformative Dialogue – The Salvation of Democracy?

(5/25/18)Dan Simon

While some conversations result in “getting to yes”, others lead to clarity that no agreement is possible at that time.

Michael A. Zeytoonian

The Time for Dispute Resolution Alternatives (DRA) has come

(5/25/18)Michael A. Zeytoonian

There was a time, not long ago, when those who found themselves in a dispute had two basic choices: They could either file a lawsuit/initiate some formal complaint process or they could just walk away from the conflict and try to move on.

Cinnie Noble

Being Good to Ourselves When in Conflict

(5/25/18)Cinnie Noble

Interpersonal conflict is often deflating. Our egos, self-esteem, confidence, mood and other parts of us can all be negatively influenced when we are in dispute.

Dick Harris

The Dissing of Civil Discourse pt. 2

(5/25/18)Dick Harris

The idea of civility must be built upon standards of conduct towards others and a willingness to accept the consequences for your words.

Lorraine Segal

Why Everyone at Work Needs Conflict Management Skills (and how you can get them)

(5/21/18)Lorraine Segal

In many job descriptions posted in March and April this year on Indeed, the job announcements include conflict resolution or conflict management as required or desirable skills.

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