Featured Blogs Section

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Featured Blog Posts


John Ford

How Teams Can Work Together Despite Opposing Views

(1/25/19)John Ford

While most of us forge friendships with like-minded people who affirm our strongly held beliefs, we don’t choose our colleagues.

Lorraine Segal

Effective Conflict Management versus a Quick “Fix”

(1/25/19)Lorraine Segal

Sometime potential individual clients or institutions and organizations who want to hire me are looking for a quick fix for their longstanding conflict management problems.

Adriane Beth

Getting Hitched? 6 Tips for Pre-Marriage Relationships

(1/22/19)Adriane Beth

You’re getting married soon and you’re excited about it. But wait!

Lidia Staron

Does Your Pet Need a Divorce Lawyer?

(1/22/19)Lidia Staron

Just like with child custody, determining who will take care of the pets after a divorce can be a difficult topic.

Amy Sereday

Disability, Conflict, and Adaptive Thinking

(1/22/19)Amy Sereday

As a conflict resolution practitioner, one of my goals is to change the way people see conflict.

Phyllis Pollack

Our Pet Friendly Legislature (and other new Laws) for 2019!

(1/22/19)Phyllis Pollack

At the start of each new year, I like to see what new laws our California Legislature has passed.

Jim W Hildreth

Mother Lode Claim Jump

(1/11/19)Jim W Hildreth

The two groups were equally divided and the Superior Court was wise’in sending this to Mediation.

Gregorio Billikopf

Hosting Gregorio Billikopf's Empathic Listening Audio Seminar

(1/11/19)Gregorio Billikopf

Last year, I came across an awesome free resource for learning mediation and as part of that, empathic listening.

Jessica Baen

Civil Discourse: The Means or the End?

(1/11/19)Jessica Baen

This article discusses facilitating political dialogue with Make America Dinner Again.

Graham Ross

Online Dispute Resolution Moves to the Courts

(1/11/19)Graham Ross

The second half of 2018 has seen a marked increase in conferences including, if not focused solely on, developments in Online Dispute Resolution and online mediation.

Kari Boyle

Why Everyone Should Take Mediation Training

(1/07/19)Kari Boyle

Over the years I have been asked many times, by lawyers, Canadian law students and others, whether they should take mediation training. Most were interested in mediation, many participated as counsel at mediation but few planned to be full-time mediators.

Katherine Graham

The £1 Million Investigation

(1/03/19)Katherine Graham

A lack of attention to investigating an accusation of assault has cost King’s College NHS Foundation Trust a reported £1 million payout.

Cinnie Noble

Conflict Resolutions for 2019

(1/03/19)Cinnie Noble

I’d like to wish all of you the very best of health and happiness for the coming year. And may it be a peaceful one, too.

Lorraine Segal

The Ripple Effect of Good Conflict Skills

(1/03/19)Lorraine Segal

When one person gets better conflict skills, the whole organization can shift.

Tammy Lenski

4 Handy Principles for Deciding When You Can’t Agree

(1/03/19)Tammy Lenski

When you can’t agree even with your best effort, having fallback criteria can break the agreement logjam and allow you get on with other things.

Patrick Mastronardo

The Civil Rights Act of 1964

(12/28/18)Patrick Mastronardo

This article discusses a Florida Court-Ordered mediation with a Limited English Proficient (LEP) party.

Nicole Wilmet

My Favorite Resource Featuring Peter Salem

(12/28/18)Nicole Wilmet

My Favorite Resource, features interviews with our court ADR friends across the country to learn about their favorite resource. This month, Resource Center Director Nicole Wilmet spoke with Peter Salem, Executive Director of the Association of Family and Conciliation Courts to learn about his favorite resource.

Meredith Richardson

Choose the Road Less Traveled in Conflict

(12/28/18)Meredith Richardson

Are you stuck in a rut in your relationship with someone?

Phyllis Pollack

Implicit Biases May Be A Good Thing!

(12/28/18)Phyllis Pollack

There may be another and more positive way of looking at implicit biases; it is simply a question of “framing”.

Ronald S. Kraybill

New Trainers Guides

(12/28/18)Ronald S. Kraybill

Every person, every organization, and every community faces conflict throughout the life cycle. These guides are designed to help everyone.

Michael A. Zeytoonian

Peacemaking: The Fulfillment of the Legal Profession

(12/23/18)Michael A. Zeytoonian

"If you want to make peace with your enemy then work with your enemy. Then he becomes your partner." ~ Nelson Mandela

Beth Graham

Where To, MeToo?

(12/23/18)Beth Graham

In her journal article, Professor Sternlight discusses her views on the potentially negative consequences of mandatory arbitration in the employment context as well as the waning impact of social movements such as MeToo.

Dan Simon

Self-Imposed Ground Rules: The Only Kind Worth Having

(12/23/18)Dan Simon

“You might be wrong. Your voice can be big. Genuinely listen.”

John Lande

Dispute System Design for Facebook

(12/14/18)John Lande

This article discusses dispute system design criteria for the kind of institution that Mr. Zuckerberg suggested.

Katherine Graham

The £1 Million Investigation

(12/14/18)Katherine Graham

A lack of attention to investigating an accusation of assault has cost King’s College NHS Foundation Trust a reported £1 million payout.

Tammy Lenski

4 Handy Principles for Deciding When You Can’t Agree

(12/14/18)Tammy Lenski

When you can’t agree even with your best effort, having fallback criteria can break the agreement logjam and allow you get on with other things.

Ronald S. Kraybill

Thomas-Kilmann, Hammer’s ICSI, or Style Matters?

(12/14/18)Ronald S. Kraybill

Trainers considering use of Style Matters as a conflict style inventory should be aware of two other options as well, the Thomas-Kilmann Conflict Mode Instrument and the Hammer Intercultural Conflict Style Inventory.

John Lande

Stop Being a Damned Fool

(12/07/18)John Lande

Many lawyers are frustrated with their actual clients at times and are tempted to tell them the same thing – and sometimes do.

Bruce Edwards

Mediation Certification: The Sparrow and the Peacock

(12/07/18)Bruce Edwards

Having taught mediation skills for over twenty-five years and, more recently, having developed an online mediation training curriculum, it’s only natural that I stand as a zealous proponent of mediation training.

Jeff Thompson

Q&A: Kidnapping and Extortion: Just another day at the office

(12/07/18)Jeff Thompson

Michael A. Guidry is the founder of Guidry Group, a security services company, dealing in kidnapping and ransom.

Jennifer Shack

Findings from an Evaluation of Eight Foreclosure Mediation Programs

(12/07/18)Jennifer Shack

One great benefit of evaluating eight programs with different approaches to resolving the same cases is that it allowed me to uncover program design factors and other variables that promote program success.

Michael Erdle

Are We Done Yet?

(12/07/18)Michael Erdle

If parties are successful in reaching an agreement at the end of a long day (or more) of mediation, one of the final challenges is preparing a written document everyone can sign to capture the terms of the settlement.

24 Days of Holiday Tips from Canada's Conflict Resolution Professionals

(12/01/18)Walter Brynjolfson

Every year as Winter Holidays approach, a flurry of articles and blog posts show up with tips and tricks for making the most out of this stressful season. All the information can feel a bit overwhelming, so we thought we’d put together some of our favourite advice. Here are 24 tips for the holidays.

Dan Simon

Interruption and Self-Determination

(11/30/18)Dan Simon

Chaos? A mediation out of control? A weak mediator? I don’t think so.

Cinnie Noble

Conflict Can Lead to a Heavy Heart

(11/30/18)Cinnie Noble

Since the 1300s the adjective heavy – referring to the heart – has been used in the sense of “weighed down with grief or sadness”.

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