Featured Blog Posts
In my various mediator trainings, the use of an apology as a means of resolving a dispute has often been discussed and advocated.
Racial discrimination is a problem that’s bubbling under the surface of workplaces.
Workplace mobbing can make you feel crazy.
In August, the Michigan Supreme Court launched MI-Resolve, a free online dispute resolution tool.
The objectives in a mediation are much different than in litigation; but often the differences are overlooked.
Transformative mediation is thriving in Brno, Czech Republic.
This article discusses reactions to the huge scope of our field.
What have we learned from the mediators working tirelessly to promote the institutional and cultural changes necessary to implement mediation within their home countries?
You may recall that the US Supreme Court last term in Henry Schein, Inc. v. Archer and White Sales, Inc. rejected a “wholly groundless” exception to its general principles allocating arbitrability issues between court and arbitrator.
(8/09/19)Wean Khing Wong
This mediator proposes a upcoming homeless mediation program, the difficulties of working with the homeless population, and the skills a mediator can bring.
(8/09/19)F. Peter Phillips
The Swiss Chambers’ Arbitration Institution (SCAI) has revised its Rules of Mediation, effective July 1, 2019.
Nursing homes are now able to have protection and a clear plan with arbitration agreements.
(8/09/19)Michael A. Zeytoonian
I first heard about Collaborative Law (CL) in 2002 as it began to spread around Massachusetts.
Framing is how to present a proposal. Is it presented in a positive fashion or in a negative fashion?
Researchers spent some time in a knowledge-based customer support and back-office service company (i.e. call centre) and conducted an experiment with a portion of its employees.
With Aikido, practitioners learn how to defend without harm to themselves and the attacker.
Legal recriminations and punishments usually only limit the conversation.
The need for a “Conflict Revolution” is clear. We have a Negotiation Emergency at the same time as we have a Climate Emergency.
The small business owner in divorce faces unique challenges that other, regular W2 employees don’t.
How are we supposed to know, 100%, that our marriage, or significant relationship, is secure?
It is common that we get so caught up in our conflicts that we only see our side.
(7/30/19)Lieutenant Colonel Jonathan (Trigger) Buxton
Centralized coordination of the Army mediation has proved critical to its success.
The article questions whether allocating a specific amount of time for mediation sessions or limiting the entire period within which to complete the mediation process is a good or bad thing.
In workplace conflict resolution, just as in any peacebuilding effort, much of the success lies in the parties’ motivation to resolve the dispute.
The Platinum Rule is better than the Golden Rule at work, because not everyone is the same.
Sometimes I wake up in a cranky mood-am I the only one?
A quick thought on what we can learn from women's soccer.
On Friday, the Supreme Court of Texas agreed to consider whether the San Antonio River Authority must arbitrate a dispute related to the costs associated with a $10 million dam project.
I ask both parties to come in for an introductory meeting when they inquire about divorce mediation.
There are times we become so frustrated with a conflict that we feel spent – that the dynamic and its resolution are insurmountable.
Only people we love and care deeply about can make us so angry we want to blow a gasket, says famed Star Trek actor George Takei.
This article looks at musical greats and what their lyrics can teach us about mediation.
This looks at a PON article which discusses four reasons why a negotiator might proceed down the slippery slope of an ethical lapse.
This article explains how the sitting arrangement can help improve the mediation process or cause unease in the parties. It is drawn from the mediator’s experience and illustrates how sitting helps parties gain confidence in the mediator and become more comfortable with each other in their discussions.
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I have said this before and will say it again: talking to the other party does wonders.