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Featured Blog Posts


Phyllis Pollack

Have Faith in Another’s Honesty!

(11/08/19)Phyllis Pollack

In any given mediation, I am often asked whether I think the other party is telling the “truth”, can she be “trusted”?

Ronald S. Kraybill

Worry About Hornets

(11/08/19)Ronald S. Kraybill

On September 11, 2019, President Trump warned about what America would do if attacked again.

Eric Slepak

RSI Publishes Report on Improving Pre-Mediation Screening for Intimate Partner Violence through Proposed Online Tool

(11/08/19)Eric Slepak

Over the past year, RSI has been working on a project researching and exploring whether and how an online tool could improve the frequency and competency with which mediators screen for intimate partner violence (IPV) prior to mediation.

Kathleen Kauth

People are Like Icebergs

(11/04/19)Kathleen Kauth

The iceberg principle states that while you may see the tip of an iceberg (usually about 1/10th of it), the vast majority of it (9/10ths) is deep beneath the water, hidden from view.

Kayre Chatellier

Montana Nursing Homes and Families Receive Assistance to Resolve Disputes

(11/04/19)Kayre Chatellier

Montana Mediation Association (MtMA) received a Civil Monetary Penalty Reinvestment Grant to prevent and delay resident discharges from Montana Nursing Homes.

Maria Simpson

Suggestions for Team Leaders

(11/04/19)Maria Simpson

Whether you’ve just received your first team leadership assignment or have been doing this for a while, it can be helpful to remind yourself – or become aware of – some guidelines for team leaders that can make your job easier.

Ninth Circuit, Overturning an Award, Backs More Arbitrator Disclosure

(11/04/19)Daniel Bornstein

The Ninth U.S. Court of Appeals ruled this week that arbitrators are required to disclose their ownership interests in the organizations they are affiliated with and the organizations’ business dealings with the arbitration parties.

Cinnie Noble

Conflict: Getting In Our Own Way

(10/25/19)Cinnie Noble

It happens, at times, that we get in our own way when a conflict erupts or is about to.

Arran Heal

Can We Ever Deal With Unconscious Bias?

(10/25/19)Arran Heal

Having mature, self-aware conversations takes a good level of skills – what we call Conversational Intelligence.

Nicole Wilmet

California’s Yolo Superior Court Launches New Online Dispute Resolution Program

(10/25/19)Nicole Wilmet

California’s Yolo County Superior Court has launched a new online dispute resolution (ODR) program to resolve debt and money due cases.

Beth Graham

Mediators in Arbitration

(10/25/19)Beth Graham

In her book chapter, Professor Nolan-Haley examines the role of mediation in today’s transnational dispute system with a special focus on the convergence of arbitration and mediation.

Lorraine Segal

Feelings and Conflict at Work

(10/18/19)Lorraine Segal

Being prepared for feelings at work helps us to deal with them, instead of letting them escalate.

New California Law Prohibits Pre-Dispute Employment Arbitration Agreements

(10/18/19)Andrew Garcia

California last week enacted a new law that prohibits employers from requiring job applicants, or any existing employee, to enter into pre-dispute arbitration agreements as a condition of employment.

Cynthia Alkon

I’m Sorry ... There is nothing that could justify what happened on Saturday morning, nothing

(10/18/19)Cynthia Alkon

This is the latest in what seems an unending stream of tragic officer involved shootings and killings of people of color in Texas and around the country.

Phyllis Pollack

The Reality of Impasse: Show me the money!

(10/11/19)Phyllis Pollack

It is funny how sometimes the stars align to suddenly highlight an issue that was nowhere in my conscious brain before then.

Jen Reynolds

Mandatory Minimums and Plea Bargaining

(10/11/19)Jen Reynolds

Is one of the problems with mandatory minimums is that they make police misconduct more difficult to manage?

Maria Simpson

The Anchoring Effect

(10/10/19)Maria Simpson

The anchoring effect is a form of bias in favor of the first piece of information we hear during a negotiation, often the other person’s goal.

Kayla Matthews

7 Benefits of Mediation Programs in Higher Education Institutions

(10/10/19)Kayla Matthews

There are many forms of mediation and environments in which they occur, but a place that proves extremely beneficial for mediation takes place in an educational setting.

Amy Robertson

It Ain’t My Fault: How Best to Manage Workplace Conflict

(10/10/19)Amy Robertson

Workplace conflicts sometimes make me think of a song by the country-music duo Brothers Osborne called “It Ain’t My Fault.”

Patricia Porter

Changing the Way I Handle Verbal Attacks

(10/04/19)Patricia Porter

One of my personal challenges is how to deflect and master my in-the-moment reactions to verbal attacks.

Ronald S. Kraybill

Transforming the Healer-I

(10/04/19)Ronald S. Kraybill

How can we assist the healing of a broken world when we ourselves are far from healed?

Emma Hartman

Trucking Company Will Pay $22,500 and Make Policy Changes to Settle Disability Discrimination Lawsuit

(10/04/19)Emma Hartman

Transport America was fined $22,500 and they will need to make changes to their policy on service animals.

Meredith Richardson

Choose the Road Less Traveled in Conflict

(10/04/19)Meredith Richardson

Are you stuck in a rut in your relationship with someone?

Phyllis Pollack

The Good and Bad of Anger in Negotiation!

(10/04/19)Phyllis Pollack

I wonder whether the use of anger in negotiations is helpful or harmful.

Cinnie Noble

Change the Frame: The Picture Changes

(9/30/19)Cinnie Noble

How have you framed your conflict?

Maria Simpson

Trust At Work

(9/30/19)Maria Simpson

Brush up on your workplace conflict resolution skills--and build up some trust in your employees.

Amy Robertson

WorkPeace: Get Curious

(9/30/19)Amy Robertson

If you work in Human Resources or manage employees then you will no doubt be involved with resolving conflict at your workplace.

Phyllis Pollack

Sometimes, It Pays to Pretend Anger!

(9/30/19)Phyllis Pollack

Mediation is a voluntary process in which each party is to make her own uncoerced decision.

Maria Simpson

Talking About Conflict

(9/20/19)Maria Simpson

Why would team members want to discuss a sensitive member with someone they don't know?

Phyllis Pollack

Culture Differences

(9/20/19)Phyllis Pollack

During a recent discussion of ethics, I asked whether it would be proper to hide information.

Susan Yates

Characteristics of Quality Court ADR Programs

(9/20/19)Susan Yates

What characteristics do you think are shared by quality court ADR programs? I took a swing at a list here. What would you add? Change?

Dan Simon

Mediation Approaches: We Don’t Have Science, So Let’s Have Principles

(9/20/19)Dan Simon

The research on mediation approaches shows a connection between transformative methods and the best outcomes on all levels.

Mark Kantor

US Appeals Court in “Manifest Disregard” Claim Instructs Arbitrator to Clarify “Irreconcilable Determinations”

(9/20/19)Mark Kantor

I draw to your attention an interesting recent approach from the U.S. Court of Appeals for the Second Circuit towards an argument that an arbitration award should be set aside for manifest disregard of the law.

F. Peter Phillips

Arbitration in India

(9/17/19)F. Peter Phillips

In this research paper I will analyze and comment on India’s arbitration and jurisprudence from pre-colonization to post-colonization in 1947. In Part I, I will briefly discuss the goal and purpose of arbitration, for those who are unfamiliar with them, and I will delve into the history of India’s arbitration, including the major legislative acts and arbitration institutions.

Bruce Edwards

A Dent in the Universe

(9/16/19)Bruce Edwards

What have we learned from the mediators working tirelessly to promote the institutional and cultural changes necessary to implement mediation within their home countries?

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