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Featured Blog Posts


Xavier James

Managing and Resolving Conflicts in Remote Teams

(10/14/21)Xavier James

Handling remote teams can become quite a challenging task at times, especially when a conflict arises.

Arthur Pressman

What Commercial Trial Lawyers Can Learn from Transactional Lawyers About Mediation

(10/14/21)Arthur Pressman

Why should we be surprised by litigators acting like litigators whether in court or in mediation?

Michael Moffitt

What Would *You* Have Done?

(10/11/21)Michael Moffitt

What would you have done, if you were a violence prevention specialists?

Christopher Keele

Recognizing Common Internal Issues That Often Escalate Into Disputes and How ADR Can Help

(10/11/21)Christopher Keele

Here are a few examples of the tensions that arise across financial, operational, and commercial agreements.

Phyllis Pollack

Difficult People

(10/11/21)Phyllis Pollack

One of the first questions a mediator must ask herself is whether she should take a specific case?

Bob Bordone

What are the Qualities of a Good Mediator? - video

(10/07/21)Bob Bordone

Have you ever asked yourself, what are the qualities of a good mediator?

Sharon Kendrick-Johnson

ERRR On the Human Side of Mediation Encompassing Empowerment, Recognition, Reflection and Respect

(10/06/21)Sharon Kendrick-Johnson

This article is an open invitation to the Opposing Party.

John Lande

What I'm Reading

(10/02/21)John Lande

Being retired from teaching and faculty meetings leaves time to do other things. Here are the books I've been enjoying.

Bellwether Mediations As An Alternative To Bellwether Trials

(10/01/21)Diane Welsh

Conceptually, the goal of bellwether mediations is the same as that of its counterpart (a trial): to develop an objective way to value a disparate set of cases to facilitate settlement.

“My Story” Featuring Cristina Pereyra-Alvarez, Retired Judge, 11th Judicial Circuit, Florida

(10/01/21)Cristina Pereyra-Alvarez

When asked what advice she has for the next generation of ADR professionals, Mrs. Pereyra-Alvarez says, "Always go in with an open mind. Always believe that you are going to resolve the case, no matter what." This is a biography of her career path.

The New Plan for the Academy of Court-Appointed Masters

(10/01/21)Merrill Hirsh

Helping People Become Special Masters and Special Masters Assist the Administration of Justice: The New Plan for the Academy of Court-Appointed Masters.

Lorraine Segal

Bring Five Percent more Compassion to Conflicts

(9/27/21)Lorraine Segal

Bringing five percent more compassion can really make a difference in conflicts.

Phyllis Pollack

The Mediator as a Choice Architect

(9/27/21)Phyllis Pollack

One of the most important aspects of mediation is self-determination. Standard 1 of the Model Standards of Conduct for Mediation is entitled “Self-Determination.”

Denise French

Divorce Done Differently!

(9/27/21)Denise French

As soon as you begin to contemplate divorce, the nauseating, panic-attack-inducing realization of losing half of your net worth kicks in and you find yourself wondering if it’s even worth it to consider leaving if you’re just going to end up broke and starving. Mediation may not even be an option in your mind, but it should be.

Cinnie Noble

"Never Ruin an Apology with an Excuse"

(9/27/21)Cinnie Noble

This quote by Kimberly Johnson is a good one to consider when it comes to asking forgiveness, giving an apology, and otherwise trying to make amends.

Ron Supancic

Ronald Melin Supancic - A Memorial

(9/21/21)Ron Supancic

Each breath we breathe is an invitation to live more fully, more consciously, more attentive, and more aware.

Irma Gonzalez

Q&A with Hon. Irma E. Gonzalez (Ret.)

(9/20/21)Irma Gonzalez

Judge Irma Gonzalez has spent the last eight years at JAMS as a mediator, arbitrator, special master/referee and neutral evaluator. In honor of Hispanic Heritage Month, we spoke with Judge Gonzalez about how she started in ADR, her accomplishments, the challenges that she’s faced and her advice to younger generations.

Patricia Thompson

Eight Tips for Mediating High-Profile Construction Disputes

(9/20/21)Patricia Thompson

Large-scale global construction disputes often present a complicated mix of factors, such as publicity-associated risks, government oversight, huge project size, a large number of implicated parties and momentous damage issues.

Mary Salisbury

Preparing and Paying for QDROs in Divorce

(9/17/21)Mary Salisbury

The responsibilities of a plan administrator include reviewing QDROs or DROs and then distributing the funds to the non-plan participant spouse once they have approved the order--which become difficult in a separation.

Naveed Khan

Conflict in the Workplace – Mediation Can Make Your Team More Efficient

(9/17/21)Naveed Khan

Conflict in the workplace is inevitable when people with different values and opinions come together.

Phyllis Pollack

Don’t Chalk My Tires, Or Why Mediation is Not Appropriate

(9/13/21)Phyllis Pollack

This discussion exemplifies one of those very few circumstances in which mediation may not be appropriate because a public policy is at stake.

Kathleen Kauth

Helicopter Conflict

(9/13/21)Kathleen Kauth

What do helicopter parents do best? They hover.

Beth Graham

High-Tech Dispute Resolution

(9/13/21)Beth Graham

In this scholarly work, the authors examine the intersection of online dispute resolution and psychology.

Veera Mahajan

Tips for Addressing Childhood Conflict

(9/10/21)Veera Mahajan

These are steps for teaching your children to reduce childhood conflict.

Sarah Peyton

Yes and No are Powerful Words

(9/10/21)Sarah Peyton

Yes and No are powerful words. What impact does saying each of them have on your body and nervous system?

Bruce Blitman

Mental Health First Aid Training May Make Our Community Happier and Healthier!

(9/08/21)Bruce Blitman, Cindy Wides

“Many people with mental illness are reluctant to seek help or know where to turn for care, while their friends and family members may struggle to know when and how to help,” said Dr. Rotenberg.

Phyllis Pollack

How Do You Define “Ethics?”

(9/07/21)Phyllis Pollack

"For centuries, we have shared common expectations of how we behave ethically in society, based largely on a mutual understanding of the reality in which our decisions play out. These underlying expectations have come to be guided by three pillars."

John Peterson

How to Resolve a Dispute with Someone Who Doesn't Know Your Language

(9/07/21)John Peterson

As the international business environment is quickly expanding, companies are merging and are therefore helping create a global workplace setting.

Rebekah Ratliff

[Podcast] Where Does the Insurance Industry Sit Now on Racial Issues?

(9/07/21)Rebekah Ratliff

In a recent episode of Insurance Business Talk, JAMS neutral Rebekah Ratliff speaks with host Paul Lucas on her experience as a Black woman in the insurance industry and where the industry is now in terms of issues relating to gender and race.

Joy Rosenthal

Who Wears the Pants in Your Family?

(9/07/21)Joy Rosenthal

So much has changed! When I was growing up, the expectation for middle-class marriages (which were always between women and men) was that it was the man’s job to earn enough money to support the family, and it was the woman’s job was to have children and to contribute to the economy by spending money.

Lorraine Segal

To Solve a Problem at Work–Ask; Don’t Assume

(9/07/21)Lorraine Segal

When you ask and don’t assume you already know the answers, you’re likely to find better solutions to workplace problems.

Ann Marshall

Mediating (and Settling) Real Property Cases

(8/30/21)Ann Marshall

Just as there are a myriad of real property interests, there can be disputes involving any of those interests.

Phyllis Pollack

Making Ethical Decisions

(8/30/21)Phyllis Pollack

Despite the complexity of ethical issues, Ms. Liautaud has formula for making an ethical decision quite simple.

Lydia Ray

Vulnerability for the WIN!

(8/27/21)Lydia Ray

Vulnerability as quoted from THE vulnerability researcher Brene Brown “is not winning or losing, it’s having the courage to show up even when you can’t control the outcome”. 

Sarah Peyton

When the World is Too Much, How to Release Overwhelm with Resonance

(8/20/21)Sarah Peyton

What happens in our brains and bodies when life -- and conflict -- feels like too much for us?

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