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Featured Blog Posts


Cinnie Noble

Finding a Remedy When in Conflict

(4/10/21)Cinnie Noble

“Don’t find fault. Find a remedy.” (Henry Ford) While Henry Ford’s quote might well apply to making cars and running a business, it also has application to our interpersonal disputes when one of the common things many of us do is find fault with the other person.

Temitope Akande

Mediation Confidentiality: Misconceptions, Pitfalls, and Best Practices

(4/10/21)Temitope Akande

CPR’s Mediation Committee presented Los Angeles mediator Jeff Kichaven on the limits of mediation confidentiality at a March 16 online program that provided attendees with cutting-edge and occasionally controversial practice guidance on confidentiality, and avoiding neutrals’ liability disclaimers, as well as ethics continuing legal education credits.

Reflection as a Manifestation of Recognition Beyond Relational Weakness and Self-Absorption

(4/10/21)Robin Brzobohatý, Tereza Hanajová

While debriefing immediately after a co-mediation, an interesting question arose: “Does a reflection always have the same function regardless of the context?”

Kathleen Kauth

Sometimes the Answer is "No"

(4/10/21)Kathleen Kauth

Mediation is often considered the best option to work out a conflict and salvage a relationship.

Phyllis Pollack

Trust and Rapport - ODR Style!

(4/10/21)Phyllis Pollack

One of the most important things a mediator must do- if not the most important- is to build trust and rapport with the parties. In pre-Covid days, this was a bit easier; the mediator could sit face to face with each party and schmooze.

Joshua Javits

Virtual v. In-Person Hearings in a COVID World and Beyond

(4/05/21)Joshua Javits

Prior to the pandemic, virtual hearings for labor-management arbitration and mediation were rarely used but since its start and acceleration, virtual platforms are now the dominant forums for arbitrations and mediations. Will the adoption of virtual interactions continue after the pandemic or will in-person approaches return?

The Relevance of Mediation in the Modern Workplace

(4/02/21)Thomas Todd

Disagreements are a part of human nature. As long as people exhibit diverse traits stemming from different experiences, their opinions will differ.

[PODCAST] ADR can be a “Win-Win” Solution for In-House Counsel

(4/01/21)Laura Abrahamson

In this podcast, Laura highlights how a well-crafted clause can be essential for an organization in achieving fair, resource-efficient outcomes, especially as courts continue to face backlogs.

Lorraine Segal

The Power of Gratitude

(4/01/21)Lorraine Segal

Why do you think so many people do not feel gratitude? How would you articulate why a simple emotion can be so elusive?

Andrea Schneider

ADR & Activism Through Art - Maya Angelou and Frida Kahlo

(4/01/21)Andrea Schneider

This article focuses on creativity and negotiation role models.

Elle Rave

The Muddy Time

(4/01/21)Elle Rave

Some of us call it the muddy time. It’s the time in between the decision to divorce and when the actual divorce is made final.

Christopher Sheesley

Drafting Mediated Workplace Agreements

(3/25/21)Christopher Sheesley

To enhance communication flow and joint involvement in certain decision-making areas, agreements need to be well planned-out.

Amanda Singer

How to Manage In-Laws Post Divorce

(3/25/21)Amanda Singer

When I got married, I found that one of the strangest transitions wasn’t to being newlyweds or calling him my husband but was more related to my new in-laws. I think that often in-laws, especially mothers-in-law, have gotten a bad rap in popular culture.

Katie Tejada

How Mediation Can Make Divorce Easier on Your Family

(3/25/21)Katie Tejada

Getting divorced can take just as big of a toll on the kids as it does the adults involved. Fortunately, divorcing parents can help to mitigate the negative impacts of divorce on the entire family in a few key ways, namely with mediation. Learn how mediation can work for your family here.

Marian Grande

Helping Kids Adjust to Life When Parents Go Through Divorce

(3/25/21)Marian Grande

If you are going through a divorce, one of the most significant concerns you may have is the effect it has on your children. 

Minson Vo

A Short Story: How My Friend Destroyed Their Bullies

(3/25/21)Minson Vo

When a friend told me how he overcame a bully, my curiosity peaked, and I asked him to show me how he defused a situation like that.

James Claxton

ODR Survey--Your response requested

(3/22/21)James Claxton

James Claxton is requesting your response to his ODR survey.

Kathleen Kauth

Managing Expectations to Avoid Conflict

(3/19/21)Kathleen Kauth

Expectations are part of living as a human being. If we are in a relationship, we expect to be treated a certain way.

Phyllis Pollack

One Year Later: Zoom Fatigue

(3/19/21)Phyllis Pollack

Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access.

David Ross

Annoy the Mediator at Your Own Risk: Negotiation Tactics and Missteps to Avoid, Part 2

(3/19/21)David Ross

In this post, I explore more aggravating, and avoidable, behaviors that may upset or undermine the mediator and the mediation process.

Andrea Schneider

Be Open like Oprah and Candid like Chrissy

(3/19/21)Andrea Schneider

This article discusses the framing piece of how you talk and what makes people want to listen.

Cinnie Noble

Don't Look Where You Fall

(3/19/21)Cinnie Noble

“I’ve learned so much from my mistakes. I’m thinking about making a few more.”

Daniel Dana

Peace is Possible

(3/19/21)Daniel Dana

This is a haiku supporting the workers in Hungary as they work toward establishing peace.

Arran Heal

After Lockdown, Businesses will Need to be More Human Than Ever

(3/08/21)Arran Heal

Working remotely during the coronavirus pandemic has highlighted the need for organizations to demonstrate their emotional qualities.

Jennifer Shack

For Family Cases Involving Reports of Intimate Partner Violence, Shuttle and Videoconference Mediation Are Safe, Effective and Preferred by Parents

(3/05/21)Jennifer Shack

In a randomized controlled trial of family cases involving parents reporting high levels of intimate partner violence (IPV), parents felt safer in and were more satisfied with shuttle and videoconference mediation than litigation.

Andrea Schneider

Have Empathy like Eleanor (and be Perceptive like Princess Diana)

(3/05/21)Andrea Schneider

My next examples of negotiation skills come straight from the pandemic–and by that I mean watching television for hours during the pandemic!

CPRAM21: Committing to More Diversity in ADR

(3/05/21)Amy Foust

If you missed the 2021 CPR Annual Meeting in January—the first free public meeting held online in the organization’s 40-year history—the videos are being posted on CPR’s YouTube Channel.

Cinnie Noble

Line in the Sand

(3/05/21)Cinnie Noble

You have likely heard the metaphor about drawing a line in the sand, and might have used it yourself to set boundaries.

Roseann Vanella

Using Mediation to Develop a Prenup that Satisfies Both Parties

(2/26/21)Roseann Vanella

My last mediation of 2020 was for a prenuptial agreement, and to me it was kind of a sign of hope for the year to come.

Kathleen Kauth

CON·FLICT

(2/26/21)Kathleen Kauth

This article discusses the importance of sticking your neck out during conflict.

Richard Birke

[NAWJ Podcast] Technology in the Courts and in ADR: Meeting the Moment

(2/26/21)Richard Birke

JAMS has developed a multi-pronged strategy to offer virtual ADR to its clients.

LaDawn Whiteside

Certified Eviction Mediators in Montana -- by videoconference and in person

(2/25/21)LaDawn Whiteside, Temple McLean, Chandler Rowling

The effect of COVID 19 is broader than paying for rent. We looked for options.

Tony Guise

A Tale of Two Pilots: A comparison of civil justice innovation in New York State and England & Wales

(2/25/21)Tony Guise

Two recent announcements of pilot programs on either side of the Atlantic bring in to sharp focus steps being taken to bust the Backlog of civil cases in two jurisdictions.

Nathan Vu

Ways to Practice Building Your Emotional Intelligence

(2/25/21)Nathan Vu

Emotional intelligence (EQ) plays a major part in negotiation.

Lorraine Segal

Blind Spots and Conflict

(2/19/21)Lorraine Segal

Shining a light on your blind spots can help you with conflict.

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