“Don’t find fault. Find a remedy.” (Henry Ford) While Henry Ford’s quote might well apply to making cars and running a business, it also has application to our interpersonal disputes when one of the common things many of us do is find fault with the other person.
CPR’s Mediation Committee presented Los Angeles mediator Jeff Kichaven on the limits of mediation confidentiality at a March 16 online program that provided attendees with cutting-edge and occasionally controversial practice guidance on confidentiality, and avoiding neutrals’ liability disclaimers, as well as ethics continuing legal education credits.
While debriefing immediately after a co-mediation, an interesting question arose: “Does a reflection always have the same function regardless of the context?”
Mediation is often considered the best option to work out a conflict and salvage a relationship.
One of the most important things a mediator must do- if not the most important- is to build trust and rapport with the parties. In pre-Covid days, this was a bit easier; the mediator could sit face to face with each party and schmooze.
Prior to the pandemic, virtual hearings for labor-management arbitration and mediation were rarely used but since its start and acceleration, virtual platforms are now the dominant forums for arbitrations and mediations. Will the adoption of virtual interactions continue after the pandemic or will in-person approaches return?
Disagreements are a part of human nature. As long as people exhibit diverse traits stemming from different experiences, their opinions will differ.
In this podcast, Laura highlights how a well-crafted clause can be essential for an organization in achieving fair, resource-efficient outcomes, especially as courts continue to face backlogs.
Why do you think so many people do not feel gratitude? How would you articulate why a simple emotion can be so elusive?
This article focuses on creativity and negotiation role models.
Some of us call it the muddy time. It’s the time in between the decision to divorce and when the actual divorce is made final.
To enhance communication flow and joint involvement in certain decision-making areas, agreements need to be well planned-out.
When I got married, I found that one of the strangest transitions wasn’t to being newlyweds or calling him my husband but was more related to my new in-laws. I think that often in-laws, especially mothers-in-law, have gotten a bad rap in popular culture.
Getting divorced can take just as big of a toll on the kids as it does the adults involved. Fortunately, divorcing parents can help to mitigate the negative impacts of divorce on the entire family in a few key ways, namely with mediation. Learn how mediation can work for your family here.
If you are going through a divorce, one of the most significant concerns you may have is the effect it has on your children.
When a friend told me how he overcame a bully, my curiosity peaked, and I asked him to show me how he defused a situation like that.
James Claxton is requesting your response to his ODR survey.
Expectations are part of living as a human being. If we are in a relationship, we expect to be treated a certain way.
Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access.
In this post, I explore more aggravating, and avoidable, behaviors that may upset or undermine the mediator and the mediation process.
This article discusses the framing piece of how you talk and what makes people want to listen.
“I’ve learned so much from my mistakes. I’m thinking about making a few more.”
This is a haiku supporting the workers in Hungary as they work toward establishing peace.
Working remotely during the coronavirus pandemic has highlighted the need for organizations to demonstrate their emotional qualities.
In a randomized controlled trial of family cases involving parents reporting high levels of intimate partner violence (IPV), parents felt safer in and were more satisfied with shuttle and videoconference mediation than litigation.
My next examples of negotiation skills come straight from the pandemic–and by that I mean watching television for hours during the pandemic!
If you missed the 2021 CPR Annual Meeting in January—the first free public meeting held online in the organization’s 40-year history—the videos are being posted on CPR’s YouTube Channel.
You have likely heard the metaphor about drawing a line in the sand, and might have used it yourself to set boundaries.
My last mediation of 2020 was for a prenuptial agreement, and to me it was kind of a sign of hope for the year to come.
This article discusses the importance of sticking your neck out during conflict.
JAMS has developed a multi-pronged strategy to offer virtual ADR to its clients.
The effect of COVID 19 is broader than paying for rent. We looked for options.
Two recent announcements of pilot programs on either side of the Atlantic bring in to sharp focus steps being taken to bust the Backlog of civil cases in two jurisdictions.
Emotional intelligence (EQ) plays a major part in negotiation.
Shining a light on your blind spots can help you with conflict.