Glenn Sigurdson talks about the notion of perception and how people's perceptions evolve and change over time and the role of the mediator is to create a safe environment for...
By S. Glenn SigurdsonMany ADR bloggers (including me) have written extensively about the imposition of standards or the implementation of "best practices" in mediation. This week, Diane Levin at the Mediation Channel, hits...
By Victoria PynchonTammy Lenski's Conflict Zen BlogWriting may be a very effective way to boost your performance in pressure-filled situations such as difficult conversations, suggests research out of The University of Chicago’s...
By Tammy Lenski
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