Management Blog by Cinnie Noble
In the midst of interpersonal conflict, it’s difficult to be kind to the other person – no matter how kind a person we may usually be. It is also difficult to be kind to ourselves. It’s understandable that when our equilibrium is off due to tension and the inability to get out of hurt, blame and defensiveness, that calling on our kindness is not a way of being that we can imagine, much less achieve.
In order to engage at these times, to effectively contribute to resolution, to move on, to retain our dignity, to be able to acknowledge our contribution to the tension, to apologize, to forgive, and to reduce the negativity, it helps to take a close look at kindness as a measurement of conflict mastery.
This week’s Conflict Mastery Quest(ions) blog suggests that there are ways to bring on our kind selves and hold onto that when we are offended. It’s not easy. Here are some reflective questions that might facilitate kindness when in conflict:
"Republished online with the permission of the NIU Law Review." I t has been a unique opportunity to serve, on behalf of two conflict resolution organizations, as an Official Observer...By Gregory Firestone