For a decade, Susanna Jani was Roster Administrator for the B.C. Mediator Roster Society*, managing its day-to-day operations, activities and projects, including the initial research phase of the Distance Family Mediation Project. In 2009, she followed her passion for this environmentally-friendly project and became Project Coordinator for its second, pilot phase which tested the delivery of distance family mediation services in remote, non-urban areas of British Columbia. She remains Project Coordinator for the current, province-wide test phase of the Distance Family Mediation Project. Prior to her work for the Society, Susanna worked as an independent researcher, conducting field research and providing data analysis and interpretation for evaluations and projects relating to justice, employment, social and family services.