Susan Bulfinch is a mediator and trainer in private practice in Arizona. She mediates in the areas of family and divorce, workplace and employment, and commercial matters. She is a certified mediator for the U.S. Postal Service, the Maricopa County Justice Courts, and serves on the Employment Mediation Panel for the American Arbitration Association. She is a past president of the Arizona Association for Conflict Resolution and the Maricopa County Association of Family Mediators and a past president of the Southern California Mediation Association. Susan teaches courses in mediation and negotiation for the Mediation and Dispute Resolution certificate program at UC Santa Barbara. She will be a workshop presenter at the ACR Conference in Reno in October 2015.