Through personalized coaching and guidance, Sandia Corporate Ombuds, Reese Ramos strives to empower Sandians to navigate beyond problems to options that may resolve their situations. Reese is an active member of the International Ombudsman Association (IOA). He has facilitated ombuds trainings at previous conferences and is the author of “The Power of Questions” published in the Fall 2002 issue of the California Caucus of College and University Ombuds Journal. After graduating from Pepperdine University with a Bachelor of Arts in Liberal Arts, he completed a specialized 15 unit certificate program in dispute resolution at Pepperdine School of Law’s Strauss Institute for Dispute Resolution. He then earned his Juris Doctorate from McGeorge School of Law. He has supplemented his extensive education with over 100 additional hours of mediation, negotiation, arbitration and diversity training.