John Crawley is the Founder and Chair of CMP Resolutions and has been working in organisations who are experiencing conflict for the last 20 years. He has acquired a unique range of conflict narratives illustrating what works and what does not. John developed and utilised the model of Constructive Conflict Management encouraging people at work to handle differences early. This model also advocated a range of dispute resolution processes including mediation and arbitration. In 1989 John set up Conflict Management Plus (now CMP Resolutions) the first holistic conflict management services and training provider in the UK. CMP specializes in developing emotional and psychological capital around conflict, so that people will have greater resources should conflicts resurface in the future. In 2002 John developed Interactive Mediation™ with Katherine Graham launched in Mediation for Managers (since published in Holland, Thailand, the US, China and Russia.) John was subject expert on a BBC worldwide video on this subject, and has trained over 3000 people in conflict management and mediation skills in the last 20 years. He has been imbedded as a conflict management practitioner in varied organizations including the Prison Service, Banks, Armed Services, Airlines, Government Agencies, Police Services, Insurance companies, Medical services, Health Providers and Charities.