Hon. John C. Cratsley (Ret.) has been a full-time arbitrator and mediator since joining JAMS in 2011. He focuses his practice on a wide variety of matters, including contract, construction, employment and insurance disputes. Prior to joining JAMS, Judge Cratsley spent 24 years on the Massachusetts Superior Court, notably serving as Chair of the Superior Court Committee on Alternative Dispute Resolution. From 1999 to 2004, he served as Chair of the Massachusetts Supreme Judicial Court’s Standing Committee on Dispute Resolution.