Donna Crawford is a co-founder of the Illinois Institute for Dispute Resolution and the National Center for Conflict Resolution Education, serving as executive director since 1992. She is a former teacher, principal and school district special education administrator with expertise in early childhood education and programs for youth with social-emotional disabilities. She is an experienced mediator, reality therapist and dispute resolution trainer. She holds a masters degree in special education and an advanced certificate of education in administration from the University of Illinois. Her training in alternative dispute resolution methods includes the Justice Center of Atlanta, Georgia, Illinois State Board of Education Department of Specialized Services, and the Harvard University Law School. Donna holds certificates for Reality Therapy and Reality Therapy Practicum Supervision from the Institute for Reality Therapy in Los Angeles, California. Donna co-authored the following publications: Peer Mediation: Conflict Resolution in Schools, Research Press, (1991) and Revised Edition (1997); The School for Quality Learning: Managing the School and the Classroom the Deming Way, Research Press, (1993); Creating the Peaceable School, Research Press, (1994) and second edition (2002); Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth Serving Organizations, and Juvenile Justice Settings, U.S. Department of Justice and U.S. Department of Education, (1996) and Revised Edition (2001); The Handbook for Conflict Resolution Education, Jossey-Bass, (1998), Developing Emotional Intelligence: A Guide to Behavior Management and Conflict Resolution in Schools, Research Press, (1999); Take A Stand: Stop The Violence Multimedia CD-ROM and Video, Leo Media, (1999).