Margaret Poulter

Margaret Poulter

Commenced employment with the South Australian State Government as a typist in a typing pool, gained promotion as a supervisor, attended Adelaide University to learn about word processors, promoted to supervisor in a word processing unit. Moved to Queensland in 1990 where I applied for a position with a newly formed branch providing free community mediations. Attended Griffith University & attained a Master in Human Resource Management; Graduate Certificate in Dispute Resolution; gained National Mediator Accreditation.  I have mediated in a variety of disputes, assisted in building a purpose built mediation centre, ran pilot programs for new dispute resolution processes. Moved back to South Australia in 2017 due to personal family reasons. Gained a position with the South Australian Police as a mediator in their newly formed Diversity and Inclusion Branch, mediating conflict/disputes between employees.




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Articles and Video:

Falling Into Mediation (01/10/20)
As I near retirement I have had an opportunity to reflect back onto my amazing career as a mediator, to think about all the changes I have seen in the ADR area and also the people who I have helped.