Lucia Kanter St. Amour

Lucia Kanter St. Amour

A member of the Neuroleadership Institute, Lucia has specific training in behavioral science, and how real people act in real conflict situations and decision-making. She is the Founder and Principal of her firm, Pactum Factum, which specializes in negotiation and dispute resolution; and a Certified Online Mediator.

Lucia has been practicing law since 1998. Ten years of her practice included regular clinical teaching positions in Mediation, and Negotiation and Settlement at UC Hastings and UC Berkeley Law. She has also been a visiting lecturer at many prominent law and business universities in the U.S. and Europe; and served for a number of years as an annual Competition Judge and Mediator for the International Chamber of Commerce in Paris, France.

Lucia was one of the small team of original designers of the Equal Employment Opportunity Commission’s pilot mediation program in 1996 for the San Francisco Regional Office, and later received her mediation certification from Harvard Law School's Program on Negotiation. She has consulted and mediated general civil and business disputes; community disputes; and specializes in employment and special education related disputes. Her law practice has included both private and public service as well as non-profit advocacy. She previously practiced employment law in Orrick's San Francisco office; and was an in-house employment attorney for the Judicial Council of California, Administrative Office of the Courts (AOC), the policymaking body for the entire California court system.

Contact Lucia Kanter St. Amour


Articles and Video: Podcast 18: How Emotions, Behavioral Economics & Neuroscience Factor into Decision Making in Mediation (04/26/22)
The Podcast, hosted by mediator Veronica Cravener, covers everything in the world of mediation. Episode 18 features Lucia Kanter St. Amour--attorney, author, international negotiation lecturer & mediator, who provides a basic overview of behavioral science principles relevant to mediators and provides takeaways for how mediators can help keep parties on a productive path in mediation.

The Law of Conformity - Conflict Lessons from 2021 (12/27/21)
Also known as the 95 percent law, Peter Sage calls it the law of conformity. If you hang out with nine motivated, go-getting, positive individuals you’re going to become the tenth.

“What Should I Wear?” - Making Choices and Online Dispute Resolution To The Rescue (10/25/21)
Steve Jobs famously wore the same black turtleneck, blue jeans and New Balance sneakers every day. Do you know why?

Secrets in Plain Sight (09/25/20)
Secrets in Plain Sight

How Understanding Neuroscience Improves Mediation (08/20/20)
This Primer in Neuroscience, Emotions and how they impact decision-making, along with understanding the myth of rationality, can help mediators navigate difficult moments in mediation and steer parties towards a productive path.

The Handshake: A Eulogy (08/14/20)
Now How Do We “seal the deal”?

George Floyd: What Leaders Need To Do Now (06/08/20)
A neuroscience explanation of the reaction to the George Floyd tragedy; specific steps leaders need to take to affect change; and how mediators and facilitators can help in the process.