As a mediator with more than 30 years of franchise experience, Arthur Pressman is well suited to help franchisees, franchisors and investors resolve franchise and other business disputes in the best way for them and their business interests. His mediation philosophy is facilitative, respectful and grounded in years of experience that litigating or arbitrating a dispute – win, lose or draw – rarely is a satisfactory experience for anyone, clients and lawyers included.
Arthur has trained with both JAMS and the American Arbitration Association to serve as a mediator. And for the last five years, he’s taught at Boston University School of Law, including alternative dispute resolution, negotiation and ethics. Previously, Arthur taught the business aspects of franchising in the Babson College MBA program and was a franchisee himself.
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Articles and Video:
View from the mediator’s chair – what to do (and not do) in mediation
How to maximize your opportunity to "Win" at mediation.
You Say You Want a Resolution?
Not so random thoughts on mediation and dispute resolution.
How the Mediator Gains the Parties’ Trust
The first step in gaining mediation parties' trust is demonstrating mastery over the process.
The Importance of Trust in the Mediator
In franchise disputes, lawyers and parties who search for mediators drill down on mediators’ professional backgrounds, often paying the most attention to whether potential mediators have previously represented franchisors or franchisees.
A Modest Proposal
I’ve got no satirical purpose in my modest proposal and contrary to eating our young (like Jonathan Swift's original Modest Proposal), it is about learning from our young.
ISO Strong Mediator
As I approached this article, I expected that how our members describe what qualities they want in a mediator would depend upon the case, the side the lawyer is on, the opponent, one’s own client, and mostly how the lawyer sees the mediator’s role. My research proved otherwise.
Gerry Spence, Marshall McLuhan, and What Lawyers Do In Mediation
Noted lawyer Gerry Spence is as accomplished a painter as he is a trial lawyer. In both of these activities Spence creates canvases. More importantly, he understands in both pursuits that he is the painter and not the painting.