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<xTITLE>Why Our Practice Areas Include Special Education Cases</xTITLE>

Why Our Practice Areas Include Special Education Cases

by Michael A. Zeytoonian
February 2015

Dispute Settlement Counsel by Michael Zeytoonian.

Michael A.  Zeytoonian

There is a personal reason and a law practice philosophy reason why we represent clients – parents and families of special education children – in disputes involving special education matters and include this area of practice in our services.

The personal reason is that I’ve gotten to know some of these people and the challenges they face when they are trying to do all they can to provide the best education, therapy and otherwise for their children with special needs. Often these are children on the autism spectrum, or kids with ADHD or other mental health related diagnoses. Their families face many challenges of all kinds – logistical, scheduling, financial, and sometimes drained energies and resources. First hand, I’ve seen those children who work with my wife, Lisa, a therapeutic riding instructor at the BINA Farm Center. I’ve seen these kids make amazing progress working with instructors and horses, and their faces and energies light up through this kind of therapy, and the changes in their beings.

It is agonizing for parents and for all involved, when a child is not in the right educational placement or getting the right types and amounts of services. I have seen and heard of how a child’s progress is heightened when he or she gets into the right educational placement with the right level of services. It’s amazing and gratifying, and more than enough reason to want to help them and their families as their legal counsel in special education cases. It’s rewarding to work as part of an administrative law process with school districts and parents to achieve a result that is good for everyone involved.

The law–related/philosophical reason I like working on these cases is because the system of dispute resolution employed by the overseeing agency – the Board of Special Education Appeals or “BSEA” – is designed the right way. It is designed to foster negotiations first, on many levels, between parents and school districts and to achieve a good result. Only when all the “alternative dispute resolution” or “ADR” processes used do not reach a successful resolution, then and only then do the parties go to a formal hearing. Early mediation is built into the process. Several opportunities to negotiate and collaborate are built into the process, including a “settlement conference”. All of these tools can be very effective in coming to a good resolution. The BSEA statistics show that very few of the disputes end up going to a hearing.

The system is designed to resolve through negotiation first, and then, only if needed, do the parties resort to “litigation” in the form of a hearing. There are provisions for any important and relevant information to be shared and it is very streamlined, not requiring the excessive and burdensome discovery process that is a large part of litigation’s time and costs. There are no juries. The mediators, the settlement conference facilitator and the hearing officers are all neutral and well versed in this area of law.

Earlier above I referred to working “with” school districts, because a successful result requires school districts and parents, represented by lawyers and/or advocates, to work together to achieve it. While there are disputes, and parties disagree, there are important and ongoing relationships here between parents, students, teachers and school districts that need to be maintained and when possible, to stay healthy. So jumping right into adversarial and positional litigation and filing a complaint and initiating a lawsuit in the courts would not serve some basic needs in these cases, one being the need to maintain relationships. The BSEA’s administrative approach to resolving disputes is completely consistent with Dispute Resolution Counsel’s approach and philosophy as to how to resolve disputes effectively. They are both based on using a process designed to serve the situation presented and for achieving a good resolution, rather than an adversarial system which damages relationships and can only result in a win-lose (or lose-lose) outcome.

So knowing that these kids and their families are being well served by the work the lawyers, advocates, school districts, teachers, mental health professionals, mediators and hearing officers do on these disputes – as well as by the process that serves them – is satisfying. Helping them to reach a good resolution of their dispute so they can get back to the important work of raising, educating, serving, molding, and taking care of the needs of these children is a worthy place to apply our legal skills and talents.

That’s why we include representing parents and children with special education issues and disputes in the services Dispute Resolution Counsel provides for our clients. It’s an important field of work with deserving families and educators being served by both the legal and educational communities, and an effective and efficient way to work together to do some real problem solving.


Michael A. Zeytoonian is the Founding Member and Director of Dispute Resolution Counsel, LLC and is a lawyer, mediator and ombudsman. He is formerly a partner and now Of Counsel at Hutchings, Barsamian, Mandelcorn & Zeytoonian, LLP, in Wellesley Hills, MA. He specializes in employment law, business law, special education law, mediation, collaborative law and administrative law. He is admitted to practice in the state and federal district courts of Massachusetts and New York (Southern District) and the state of Connecticut. He has served as a mediator on the MWI panel in the district courts and on the BBA panel in the Boston Municipal Court.

He is a member and Massachusetts Bar Association and is chair of the MBA’s ADR committee and a member of the labor/employment section. He is a Past President (2006-2007) and member of the Massachusetts Collaborative Law Council, the International Academy of Collaborative Professionals and the New England Association for Conflict Resolution. He writes frequently on collaborative law and alternative dispute resolution (ADR) and has trained lawyers and presented in collaborative law and ADR around the U.S., Canada and Ireland. He has lectured at Northeastern University School of Law, Suffolk University School of Law, New England Law Boston, UMASS School of Law and Roger Williams University School of Law.

He served as Assistant Attorney General in the Office of the Attorney General of the State of New York, as a deputy overseeing litigation in the State Counsel Bureau in Westchester, Rockland and Putnam Counties and working on consumer advocacy cases. Prior to his work at the Attorney General’s Office, he was an Assistant County Attorney in the Westchester County (NY) Law Department, in the litigation and family court bureaus. His litigation work at both the County Law Department and the Attorney General’s office included cases in employment; labor; state, county and local municipal matters; environmental law; construction, administrative and tort law, and the prosecution of child abuse and neglect cases. His undergraduate education was at Boston College and Iona College, where he received his Bachelor of Arts degree is history and education. He earned his J. D. from Pace University School of Law with a Certificate in Environmental Law in 1990.

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