|The workplace continues to grow as a consumer of conflict
management and dispute resolution services. A number of
intiatives confirm that this is a vibrant sector in which to be involved. In the US and Canada there is an increase in the implementation of conflict management programs and demand for employment related mediation services. The federal sector is playing a key role in both countries. And yet as Bob Delaney of HR.com suggests-"the talent most lacking in corporate America is the ability to effectively manage conflict in the workplace." There is a lot of important work to be done in this area.
My goal as Workplace Section Editor is to provide easy access to information about the workplace (not just in north America) that will enable you, whether as a practitioner or user, to stay up to date with developments in theory and practice. I also want to create a space where professionals and users can meet and participate online in the development of an important dimension of the workplace: how conflict (broadly defined) is dealt with.
These are some of the initiatives that suggest vibrancy within the workplace, as it relates to the management and resolution of conflict: