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<xTITLE>Building Breakthroughs: Video Interview with Louise Phipps Senft</xTITLE>

Building Breakthroughs: Video Interview with Louise Phipps Senft

by Natalie J. Armstrong, Louise Phipps Senft
December 2019

By creating a space for change, Louise helps people get back on track so they can work more successfully with their advisors. She has worked with over 4000 business partners, executives and families in her 26 years as a mediator. Her reputation for taking an objective approach to helping partners make quality informed decisions has lead her to be hired by trustees, business attorneys and CPA's. She also works with ESOPS, valuations, EBIDA. Book- Being Relational: The Seven Ways to Quality Interaction & Lasting Change Being Relational details seven ways of being in relation to others that capture the heart and soul of all that is self-help. It is grounded in method, and is supported by relational conflict theory and brain science findings. The seven ways of being that promote quality face to face interactions and positive transformation are rooted in teachings from many sources – conflict resolution, negotiation ethics, neuroscience, multiple faith traditions and numerous popular self-help and business books. It is a unique collection of teachings that focus on what happens in human interaction. This unique approach is inspired by thousands of broken relationships that the Senft's have mediated and coached back to strength and conectedness over the last two decades..

A certificated 40-hour conflict mediation training, a comprehensive immersion in our Mediation Core Curriculum designed to teach you everything you need to know to start mediating, either professionally or for daily use and practice. We’ll focus on mediation, conflict transformation and resolution theory and skills, taking plenty of time over the five day training to instruct, discuss and reinforce the fundamental mediator skills and responsibilities, supported by group work, role-plays and directed feedback from trained mediators. The course emphasizes the following:

- Understanding theory and practice as mediators, shapers of policy, academics, and people: the mediation process and your own type and style
- Bringing Clients to the Table
- Dealing with Strong Emotions
- Working with and through Impasse
- Fostering Communication
- Identifying Empowerment and Recognition Opportunities
- Self-Awareness Inventory & Development
- Hands-on conflict intervention skills necessary to mediate
- Mediator Standards of Practice and Ethics

Biography



Natalie J. Armstrong is President of Golden Media, a marketing company that specializes in marketing and promoting the ADR industry and its service providers.

She has been involved in the Alternative Dispute Resolution (ADR) industry as both a practitioner and a marketer for more than a decade. She has designed and developed hundreds of campaigns for private practices, educational institutions, authors, organizations and associations around the world. As a personal consultant to many of the premier providers in the ADR industry, Ms. Armstrong has positioned and promoted practices to see an 80% to 800% increase in business for her clients.


Louise Phipps Senft, co-author of "Being Relational: The Seven Ways to Quality Interaction & Lasting Change" (HCI, Inc. September 2015), voted "Baltimore’s Best” Mediator by Baltimore Magazine 2002, named one of “Maryland’s Top 100 Women” for the year 2004 and 2007 and 2009 by The Daily Record, inducted into Maryland’s “Circle of Excellence” for outstanding leadership in Maryland (2009), and honored by Smart CEO Magazine with a Brava Award as a top CEO in Maryland in 2012, founded the Baltimore Mediation Center in 1993, the first mediation firm in Maryland and in the United States with a focus on relational approaches to negotiation and conflict resolution. In 2006, BMC was expanded and renamed Louise Phipps Senft and Associates/Baltimore Mediation.