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<xTITLE>Fault Lines/Property Lines in Conflict</xTITLE>

Fault Lines/Property Lines in Conflict

by Lorraine Segal
October 2020

Conflict Remedy Blog by Lorraine Segal

Lorraine Segal

Fault lines—as a Californian I’m familiar with fault lines, the locations where tectonic plates meet and can shift, creating earthquakes. I live right on one of the smaller ones, the Steven’s Creek fault line in Santa Rosa CA.

But it occurred to me that fault lines could refer to how we assign blame in a conflict. We generally draw the line to show that most of the fault is on their side of the line, and almost none on our side. And the other person may do the same.

But unlike an earthquake where we have almost no control over the noise, the shaking, the energy, in a conflict we can shift or redefine fault lines. Instead of hollering at each other from opposite sides, we can build a bridge between their perspective and our own.

Part of this is shifting from blame to contributiona concept I originally learned about in the classic book, Difficult Conversations, how to discuss what matters most. One of their suggestions for navigating conflict more skillfully, is to look at your own part. I fervently believe that in any conflict, both participants have a share in the problem and misunderstanding.

Property Lines

Another way of looking at our contribution to a problem is to think of it in terms of property lines. If you own a home or building, property lines are where one piece of real estate stops and another begins. There is a whole specialization in the mediation field about real estate, and some disputes are literally about property lines.

But this concept is useful in many other kinds of conflicts when we ask, “What’s my conflict “property” and what’s theirs?” My opinions, judgements, and the story I tell about what happened are my property. And their assumptions, opinions etc. are theirs, not mine.

Pause and assess fault lines and property lines

Instead of immediately reacting, when we can pause, and thoughtfully assess fault lines and property lines in a conflict we are in, we can begin to listen better and understand that multiple perspectives are possible. Simply asking yourself, “What’s my part, my fault (line), my property (line)?”, can help you expand your perspective instead of staying stuck in a narrow judgment. This by itself won’t necessarily be enough to resolve the conflict to both people’s satisfaction, but it is a helpful start to a calmer, more productive conversation.


Lorraine Segal, M.A. is a Conflict Management and Communication Consultant, Coach, and Trainer. Through her own business, Conflict Remedy, Ms. Segal works with corporations and non-profits as well as governmental entities and individuals to promote harmonious and productive workplaces. 

She is a consultant and trainer for County of Sonoma. And, at Sonoma State University, she is the curriculum designer and lead teacher for the new Conflict Management Certificate program. Ms. Segal was recently named one of the top 30 Conflict Resolution experts to follow on LinkedIn. She is also a contributing author to the forthcoming book, Stand Up, Speak Out Against Workplace Bullying.

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