Now that the Company has gone and we've delivered borrowed dogs and leftovers where they belonged, I note just how quiet my home is. I'll confess that I even abhor the constant Christmas music now that it's played on radio from Halloween to New Year's. So I find myself immersed in a welcome "hush" this Sunday after Thanksgiving.
This morning, while tuning into the Sunday morning news broadcasts, I heard one of the commentators talking about an aphorism in journalism about silence. He said the old adage goes: "Let the silence suck out the truth." What a powerful message for mediators! Silence can be among the best tools and yet least appreciated or employed in a mediation. It's been a hard lesson for me to learn: the art of sitting on my hands with my mouth shut and allowing the disputants to discuss and debate and ultimately collaborate on a way to settle their own disputes. Yet I find that in those moments when true emotion heats up and boils the silence in the room can, indeed "suck out the truth" in the key to a difficult resolution. Welcome quiet and the truth shall set you free!
Attorney Jan Frankel Schau is a highly skilled neutral, engaged in full-time dispute resolution. Following a successful career spanning two decades in litigation, she has mediated over 700 cases for satisfied clients. Ms. Schau understands the nuances of trial and settlement practice as well as client relations and balancing the needs of their representatives with the risk and expenses of trial. Those who have used Ms. Schau’s services recognize excellence in her persistence, optimism, creativity and integrity.
Ms. Schau was the President of the Southern California Mediation Association in 2007 and is recognized as among the most outstanding mediators in Southern California in the mediation of civil disputes by her peers and clients. She also serves as a Trustee of the Board of Directors of the San Fernando Valley Bar Association, and has presided as Chair of it’s Alternative Dispute Resolution Section and Litigation Section. She holds a Certificate of Advanced Skills in Negotiation from the Straus Institute for Dispute Resolution of Pepperdine University as well as from the Western Law Center for Disability Rights at Loyola Law School.