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<xTITLE> Shipping & Refund Policies</xTITLE> Shipping & Refund Policies


Shipping Policy

Most shipped U. S. orders are delivered within 5-7 business days. Please allow up to 10 business days for delivery. Posted shipping rates are for shipments to the United States and Canada. We do not ship Internationally without further discussion of shipping costs.

Returns & Refund Policy
Physical Items such as DVDs or CDs
You may return items with a substantial defect for replacement within 15 days of delivery.

This policy covers Internet services, such as Dynamic Web Sites and promotional listings such as MediatorDirect, Locate a Mediator, MarketPlace, Statewide Dynamic Banners, Static Banners, Video Streaming purchases and other Internet and digital services not listed. For listings or services that are paid monthly, clients can cancel at the end of any billing month without penalty. There are no refunds for a partial month. For listings and/or services that are discounted and paid annually, refunds are not available.

Online Streaming Courses
It is the responsibility of the consumer to review the outline and free sample video that is available prior to purchase. If within 3 days you are not fully satisfied with the course, we will offer a 50% credit that can be applied to future purchases with

Privacy Policy

This policy covers how Resourceful Internet Solutions, Inc., dba, treats personal information that receives, including information related to use of products and services. Personal information is information about you that is personally identifiable like your name, address, email address or phone number and that is not otherwise publicly available.

Please know that does not rent, sell, or share personal information about you with other people or companies. We will not share your email address with any outside entity. If you have purchased a Dynamic Web Site or promotional listing on, some of your personal information may be displayed on your web site or listing. You may log into your account at any time and limit and/or edit this information. If you have any difficulty doing this, please contact us at 541.345.1629 for assistance.


In business since 1996, is the world’s leading mediation and dispute resolution website with over 7 million annual site visitors. serves as a bridge between professionals offering dispute resolution services and individuals and businesses needing those services. was awarded the 2010 American Bar Association Institutional Problem Solver of the Year Award.  

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