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In this video series, Michael Lang interviews mediation practitioners about how to have a reflective instead of a reactionary practice.
Explanatory image, which diagrams John Ford's process.
This installment highlights John Ford, innovator and workplace mediator.
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John Ford is the author of Peace at Work and founder of the HR Mediation Academy. He mediates; trains; and consults to organizations that have accepted the inevitability of conflict and are seeking to approach it with greater clarity and confidence. He was the managing editor of Mediate.com from 2000 to 2011, and is a past president of the Association for Dispute Resolution of Northern California.